AutoZone Auto Parts

Reviews

• DS

  Diego Santos

  Jul 3, 2026
  5.0
  This review is for Cathryne that sells representative that was very very nice and very helpful if it wasn't for her I would have walking and left that service truck right there in the parking spot but she was so nice to help me out and went out and put the scanner the reader on the truck and the encouragement from her service give me the extra push to solve a problem how to replace I replace the starter which I bought a AutoZone hooray for AutoZone
• JJ

  Joe

  Jun 22, 2026
  5.0
  Very professional
• GG

  gcastjr

  Jun 11, 2026
  1.0
  5 employees and only 1 finally asked if i needed help while standing at service counter after 10 mins while the other employees kept looking at me but not once acknowledged me. Horrible!
• MA

  MIRTA AGUAYO

  May 26, 2026
  5.0
  Siempre encuentro lo q busco y si eres cliente siempre hay descuebtos
• MG

  Moises Garcia

  May 3, 2026
  1.0
  I am writing to report a very concerning experience I had tonight at one of your AutoZone locations involving an employee identified as Maribel C. I visited the store because my vehicle’s check engine light came on and I needed assistance with a diagnostic scan. The store hours indicate it is open until 11 PM, and when I arrived there were no other customers inside the store. The employee at the counter appeared to be using her phone and did not acknowledge me when I walked in constantly scrolling and scrolling. AutoZone tolerates that horrible no wonder your parking lot was empty! Shouldn’t hire people that don’t want to work there especially with that attitude horrible. When she eventually asked what I needed, I explained I was requesting help scanning my check engine light. She responded with a dismissive attitude and stated they do not perform scans at night and that it was “AutoZone policy.” The tone and manner of the interaction felt unprofessional and unhelpful, and no attempt was made to offer alternative assistance. I then asked to speak with a manager and was told the manager was not available and says was off today. During the interaction, I also observed behavior that raised concern about attentiveness and professionalism. In addition, there was a noticeable odor that made the situation uncomfortable and concerning as a customer. I believe this situation should be reviewed by store leadership. I have been an AutoZone customer for years and normally receive helpful service, which is why this experience stood out so strongly. I am requesting that this situation be reviewed so future customers are treated with professionalism and respect. Thank you for your attention to this matter.