AutoZone Auto Parts

Reviews

• MG

  Moises Garcia

  May 3, 2026
  1.0
  I am writing to report a very concerning experience I had tonight at one of your AutoZone locations involving an employee identified as Maribel C. I visited the store because my vehicle’s check engine light came on and I needed assistance with a diagnostic scan. The store hours indicate it is open until 11 PM, and when I arrived there were no other customers inside the store. The employee at the counter appeared to be using her phone and did not acknowledge me when I walked in constantly scrolling and scrolling. AutoZone tolerates that horrible no wonder your parking lot was empty! Shouldn’t hire people that don’t want to work there especially with that attitude horrible. When she eventually asked what I needed, I explained I was requesting help scanning my check engine light. She responded with a dismissive attitude and stated they do not perform scans at night and that it was “AutoZone policy.” The tone and manner of the interaction felt unprofessional and unhelpful, and no attempt was made to offer alternative assistance. I then asked to speak with a manager and was told the manager was not available and says was off today. During the interaction, I also observed behavior that raised concern about attentiveness and professionalism. In addition, there was a noticeable odor that made the situation uncomfortable and concerning as a customer. I believe this situation should be reviewed by store leadership. I have been an AutoZone customer for years and normally receive helpful service, which is why this experience stood out so strongly. I am requesting that this situation be reviewed so future customers are treated with professionalism and respect. Thank you for your attention to this matter.
• SM

  Socorro Mann

  Mar 6, 2026
  5.0
  Our tire was hoping and had to be changed right away. My daughter went into the store to purchase tire chocks and a tire jack. My granddaughter start taking out items needed to change the tire. An employee was leaving and noticed we were having problems. He offered to help right and changed the tire for us. My daughter thanked him and tried to pay him. He refused the money. It turned out he was the store manager. He changed our tire when he was off work. He was very generous with his time and very efficient. He earned our business and appreciation.
• MO

  Mary Ohara

  Mar 6, 2026
  5.0
  We had a flat tire and when we pulled in the store manager was about to leave. He stopped and helped us change the tire while clocked out. Since we had a rounded off lug nut it took more work and more time and he helped despite the difficulty.
• AP

  Arron Pope

  Feb 12, 2026
  5.0
  Fast friendly service, the tested and swapped out my battery 8n less than 30 minutes
• BC

  Breynique C

  Nov 26, 2025
  5.0
  This location is amazing! Joe helped us out in a big way, great guy.