This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerCar DealerCar Finance and Loan CompanyCar Leasing ServiceManufacturerTruck DealerUsed Car DealerUsed Truck Dealer
Surprise Ford is a premier Phoenix-area Ford dealership located on the west side of the Valley. We offer an incredible selection of new and used Ford cars, trucks and SUVs, including models like the F-150, Mustang and Explorer. You can apply for financing on our site and even get an online trade-in appraisal that you can redeem at our store. As a leading Ford car dealership in Surprise, Arizona, we also offer first-rate repair services at our state-of-the-art auto repair shop. Our factory-trained techs handle everything from routine maintenance services, such as oil changes and battery replacement, to more complex auto repairs. Stop by soon and view our awesome vehicle lineup or schedule your next appointment with our service center!
Location
Hours
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday9:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.