This profile is uncertified and using publicly sourced data
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Business Details
About
Tire ShopAuto Air Conditioning ServiceAuto Repair ShopAuto MaintenanceBrake ShopCar Battery StoreOil Change Service Station
At Big Brand Tire in Surprise, we believe every driver deserves honest service at a fair price. Located in West Bell Road in Surprise, Arizona is a family-friendly Bell West Ranch neighborhood with well-maintained homes, community parks, and good schools, our team specializes in tire sales and installation, wheel services, brake repairs, precision alignments, oil changes, and full-service auto repair. We carry top tire brands and work with you to find the best fit for your driving needs. Serving the Bell West Ranch and Surprise master-planned communities neighborhoods as well as Maricopa County and northwest Phoenix suburbs, we have built a reputation for reliability and transparent communication.
Location
Hours
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.