Courtesy Volvo Cars of Scottsdale

Reviews

• MS

  Mindi Stebbins

  5 days ago
  5.0
  We had a great experience working with Mario! He was friendly, knowledgeable, and made the entire car-buying process easy and stress-free. He took the time to answer all of our questions, never made us feel pressured, and made sure we were comfortable with our decision. We really appreciated his honesty and professionalism. If you’re looking for a new vehicle, I highly recommend asking for him. We couldn’t be happier with our experience!
• NH

  Nick Hecht

  Aug 27, 2026
  1.0
  Places like this are why these salesmen have a bad reputation. I had an offer in hand and a clean title. What I was looking for was urgency. I showed the guy the offer I had and the situation I was in (leaving the country in a few hours and needed to move the car). I asked “barring any unreported issues, does this price look good?” To which he responds “yes I’m interested” Then the games begin. “The vin reader doesn’t work but what I can find online is showing me best I can do is $18k” when offer I had from an online pick up company was $23k. “They always sell for more on that website. I sold two cars there and I work here” Entire process was 🧢. Bunch of 🤡s
• JJ

  Jai

  Aug 26, 2026
  1.0
  Mario and the finance Manager is completely unprofessional ! They request tons of information runs your credit various of times and does not care to get back to you and let you know if you were even approved or not ! I simply wanted to apply from home instead of waiting around inside of the dealership with the same result. All they care about is running your information and their next sale !!! Don't waste your time applying here !!!!! Scam !!!!
• CF

  Cat Forrest

  Aug 15, 2026
  3.0
  Service experience went really well- smooth, great communication. I was impressed. That was until i came to pick up my car after i get off work. I get in and find both my gas at zero and electric range on 0. I had left the car there with 50- 60ish miles left of range- not a lot but enough to get home. It’s not like I think they took my car on a Ferris Bueller joyride… I’m sure it was used up running the AC during the service and valet. That’s totally understandable given it’s incredibly hot here. But no one had the foresight to charge my car while it was waiting to be picked up? Even worse when I got in the car and realized my range was completely zero, I then asked a service associate if I could charge it briefly to at least give me something to get home- he said he was going to find out and then promptly disappeared never to be seen again. I then asked another service associate who gave no apology and a lot of dismissive excuses that there were no chargers available. His suggestion- drive to a nearby gas station (with zero range which is always a bit stressful even if it is close nearby). Poor customer service at the end of a good service experience- definitely left a bad taste in my mouth.
• JP

  James Pike

  Aug 4, 2026
  5.0
  In June I bought a non Volvo used vehicle from (Brandon is the best sales guy ever) (Calvyn was my finance manager and is also the best I've ever worked) Courtesy. Within a month it was having some mechanical issues. I took it in for service and my service manager is Rick. The first time I brought it in, they could not find the issue and gave the vehicle back to me. The next day, the car went into limp mode and had to be taken back. Rick decided that they would let the manufacturer dealership attempt to diagnose the issue and they did find the codes and the parts. Rick and his team got the repairs done under warranty. The car so far is driving like new and I am very thankful. If there is any kind of constructive criticism I can impart, stay in contact with the vehicle owners during service and give updates so they know what to expect. Other than that, these guys are top notch and deserve the 5 stars and the recognition for going above and beyond in this situation. I cant thank you guys enough.

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