RP
Robert Powell
Feb 3, 2025
The 350 kW charger encountered multiple errors, making it unusable. I switched to the 150 kW charger, but it still took several attempts—unplugging and reconnecting—before it finally initiated the charge. Once connected, the charging process was smooth. However, the charging area was littered with trash, particularly empty cans, and appeared to be a frequent gathering spot for homeless individuals.
In my opinion, It’s time for EVgo to expand its presence in the Phoenix, AZ market and move beyond being an afterthought in outdated parking lots. EVgo must evolve into a serious competitor in the EV charging industry by creating dedicated charging locations designed specifically for EV drivers. These locations should include essential amenities such as restrooms, trash cans, convenience stores, windshield washing supplies, car washes, air pumps, and, most importantly, on-site staff for maintenance and security.
This concept isn’t new—gas stations have perfected it for decades. Other EV charging companies have already implemented these improvements in other parts of the country and they are "eating your lunch." If EVgo wants to remain relevant and competitive in the rapidly growing EV market, it must adapt and capitalize on additional revenue streams that could make the company more profitable.