Enterprise Rent-A-Car

Reviews

• IA

  Ivori Anderson

  Oct 7, 2026
  5.0
  Anna, the manager, is phenomenal. She supported me during a frustrating time. Kept communication open & helped me find solutions that worked for me. Anna is definitely a standout and if she can make her team just like her, they would be golden.
• RP

  Rebecca Paterson

  Oct 1, 2026
  1.0
  My car was totaled in an accident, and insurance arranged a rental at this location. My coverage was for a premium large SUV, but they didn't have one in stock, so I had to choose between a minivan and a compact economy car. I chose the minivan, and they said they would call me when a better rental became available. They never called, and a week later, I went in to exchange the minivan because the A/C didn't work well in the hot Arizona weather. All they had was a small SUV with scratches, paint chips, and dings or dents on nearly every door. They again said they would call when a better vehicle became available, but never did. I finally got a new car and returned the rental after almost a month with no calls offering a more suitable vehicle. Now, they are submitting a claim to my insurance for a dent that was probably present when I picked up the vehicle. I was naive to trust that they documented all preexisting damage with photos, and I should have taken my own because the photos they took are not close-ups; they are full-vehicle shots, but Anna R. said to me, “I think that even though the photo is not close up, I think it would have shown up.” Mind you, the photos were taken in front of the vehicle, approximately 15+ feet from the location of the small door dent toward the back of the car. I no longer trust this branch. They charged my insurance a premium daily rate for a rental that fell short of my coverage. Then, when I returned the rental that had many preexisting scratches, dings, and door dents from previous renters, they saw an opportunity to profit more from my insurance company. Avoid this branch.
• MS

  Marcel Shipp

  Sep 30, 2026
  1.0
  Renter beware inspect inspect and inspect i showed my own video/pictures of the car and still no justice! STAY AWAY when they offer you the insurance 4x BEWARE you’ve been warned!!
• PB

  Pam Borron

  Sep 29, 2026
  5.0
  The two Enterprise employees I dealt with were young, very professional and knowledgeable. They answered all my questions. The Chevy Tahoe was a dream to drive.
• MH

  Maria “BelovedbyJesus” Hawk

  Sep 23, 2026
  5.0
  Joel was awesome and very accommodating!! I love my rental, it fit my needs perfectly!