AutoZone Auto Parts

Reviews

• AS

  angelina santoya

  1 day ago
  5.0
  the manager here is a guy and he was very rude , although after i was helped by a young man named jason he was very helpful and had a positive attitude the whole entire time great customer service! i was very unsatisfied at the managers attitude but jason definitely left me satisfied with all his help!
• DG

  Danita Greene

  5 days ago
  5.0
  The staff there was very KNOWLEDGEABLE and HELPFUL, I lost the name of the gentleman who assisted me AND the manager's name but they are EXCELLENT and OUTSTANDING and go ABOVE AND BEYOND. Please spend your dollars at this location because they will give you the BEST SERVICE and you already know the products are good 👍
• BA

  Bree Ashurst

  6 days ago
  5.0
  Vivian was fantastic. I was troubleshooting my 2005 Honda Odyssey. Her knowledge saved me enough money that we were able to go ahead and do some maintenance on another vehicle. 10/10 customer service.
• BB

  Bryant Benavides

  May 10, 2026
  1.0
  Let’s go ahead and give this location a solid 1-star. I went in for batteries, both my keys needed one(shoot!). I found the type I was looking for and then the GM Vernon snatched it out of my hands and pretty much profiled as a thief for literally shopping around the store. What a weirdo… I highly suggest looking elsewhere for your car needs. Certainly did not make me feel like a customer. I get it, people steal. But wow, that was highly unprofessional and unacceptable. Go to another auto-zone location. Steer clear if you can. Especially if you are Mexican Latino such as myself.
• RN

  Ryan Newell

  Apr 24, 2026
  1.0
  Came in here on 4/24/26 to pick up a spark plug socket. Went home, ended up being the wrong size after testing the size of the plug in the socket (I needed a 14mm) When I went in with the return not even a couple hours later (mind you I never even took off the plastic tag) this parts manager Bernie takes one look at it and says: "I think you used it." I then explained all I did was see if the plug fit and it didn't, it never went in the engine. He was incredibly dismissive and didn't seem to believe me or respond to me directly. I asked him if he thought I was a lying, which got no response, and I asked him again if he's saying I'm a liar and he didn't acknowledge me. He just kept talking aloud about how it was actually used and telling me "how" I used it. I told him that he could talk directly to me and not at me, as if I wasn't there at all and got no acknowledgment. He walked over to check the other ones and came back said "I'm going to take your return even though you used it. The other ones on the shelf as you can see are much cleaner." The man couldn't even muster up the respect to look me in the eye at any point when he's talking to me. Just deadpan and cold. I told him this is the kind if service you give someone that will make them go next door (to O'Reilly's) and he said "Ok, thanks." If this is how they treat their customers, avoid this place like the plague. Never been treated so poorly as a customer at any retail location ever. I have been going to AutoZone locations for 14 years and I've had a lot of (junk) cars that needed fixing. I guess I'll be using RockAuto exclusively or O'Reilly's if I'm in a pinch.

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