Dash Express Car Wash

Reviews

• TG

  Thomas Green

  4 days ago
  5.0
  Great customer service easily to access from the street and a quick clean. Vacuums have plenty of space on both side of the vehicle so your not bumping arms with the next person vacuuming their vehicle. Great place will return.
• IA

  I am

  Aug 24, 2026
  1.0
  Very disappointing customer service. I checked the forecast before coming in, paid for a wash, and spent time detailing my car afterward. Unfortunately, a dust storm came through shortly after and left the entire car covered in dirt. I returned within 24 hours and politely asked whether they would allow me to run the car through the wash again. I understand the weather wasn’t their fault, but instead of offering a courtesy rewash, they refused and immediately tried to upsell me on a monthly membership. Why would I upgrade when the basic customer service experience was already lacking? I asked to speak with a manager and was apparently already speaking to one. I then had to turn around and leave with my car still filthy. Their website prominently advertises a “satisfaction guarantee,” but based on my experience, they do not appear willing to honor the spirit of that promise. Many car washes offer a complimentary rewash within 24 hours in situations like this. A little understanding and basic customer care would have gone a long way—and possibly earned a repeat customer. Instead, they lost one.
• AA

  Anonymous

  Aug 18, 2026
  1.0
  I DO NOT recommend ever using this place to wash your vehicle due to their negligent and unethical behavior in refusing to accept responsibility of vehicle damage caused by their car wash machines, AND they REFUSE to OFFER A SOLUTION. Look on the BETTER BUSINESS BUREAU, they have an F GRADE!!! Their operator Ramon even told me about other vehicle damage incidents—and just read other 1 star reviews of people who experienced vehicle damage as a result of Dash Car Wash's negligence. My car's exterior mirror housing was BROKEN as a direct result of their machines malfunctioning. The in-charge operator at this location named Ramon told me that even with filling out their company's incident form, there was nothing that could be done to compensate for the damage their business machinery caused to my vehicle. They also don't keep their promises. After filling out their incident form, the form itself AND Ramon claimed their company will reach out to me within 72 business hours to address the issue. However, the incident date was July 17 and I didn't hear back until EIGHT DAYS LATER on July 25. Whoever runs this business is VERY UNPROFESSIONAL. I received a voicemail from A RESTRICTED NUMBER left by a manager named Pete. The number CANNOT BE called back since NO DIGITS SHOW UP and IT IS A RESTRICTED NUMBER. Pete DIDN'T leave any way if reaching him back. This shows a VERY UNPROFESSIONAL hit-and-run-away-so-you-can't-catch-us behavior. It's very childish, unprofessional behavior which also demonstrates refusal to cooperate, and proves a HUGE LACK OF INTEREST IN SOLVING ANY PROBLEMS THEY CREATED. It seems that the people running this business want to cause problems for people and get away with it. VERY UNETHICAL. A true DISSERVICE to the public. Furthermore, I was NOT even offered a refund for the $23 I paid. The money I paid still left parts of my vehicle dirty with bird poop, AND resulted in the breakage of my car's mirror housing. ALL directly from their car wash machines. It was a true RIP OFF. At the time of the incident, I raised BOTH concerns to Ramon's male co-worker— that my car was still dirty and it's mirror housing BROKEN as a result of their car wash machines. However, the male co-worker disregarded the damage their machine had just caused, and negligently suggested running the car through the wash again. I refused and pointed out the OBVIOUS that I am NOT going through the SAME CAR WASH TUNNEL that BROKE my car's exterior mirror housing and can cause further damage to my vehicle. At that time, he passed on the message to Ramon and Ramon's ONLY solution was for me to use a towel and a water bucket to clean the rest of my car. The water bucket they offered was across the lot so I had to walk back and forth just to wet a towel. Neither of them offered to help clean my vehicle and NEITHER OF THEM offered to REFUND MY MONEY for the problems caused. My car was still dirty and their car wash machines broke my car's mirror housing. I ended up doing PHYSICAL LABOR, BY MYSELF!!!! I cleaned my car BY MY OWN HANDS!!!!!! AND they still kept my money!!!! Ramon and his manager Pete both used the same excuse that there is supposedly a sign warning that vehicle damage could occur—which THERE ISN'T! Just take a look at the picture I took on the day of the incident showing EXACTLY what you see BEFORE ENTERING THE WASH TUNNEL. The only thing you see before entering the wash tunnel is PAYMENT MACHINES, which ONLY ADVERTISE different washing options. THEY DON'T WARN customers that possible vehicle damage can occur!
• AA

  Angie

  Aug 13, 2026
  1.0
  I like to take my car to get washed before i head to work and a couple times i get there at 7:03am and its now 7:10am i am still waiting for them to set up. I get off work late so i dont have time i jus waisted unnecessary time. Another time i had to wait for the gentleman to get off his phone for him to direct me on the rack... This also was in morning.
• TM

  Todd Mitchell

  Aug 7, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had an outstanding experience at Dash Car Wash thanks to Kobe! From the moment I arrived, he was friendly, professional, and genuinely went above and beyond to make sure everything was taken care of. His attention to detail and commitment to excellent customer service really stood out. It’s rare to find someone who takes so much pride in their work and makes customers feel valued. My car looked fantastic, and the entire experience was quick, smooth, and enjoyable. If you’re coming to Dash Car Wash, I highly recommend asking for Kobe—you won’t be disappointed. Thank you for the exceptional service!