Horrible service. Your employees need to learn to not approach customers in their vehicles when they are trying to select a wash and pay. Today your employee purposely decided they were going to choose a car wash option without our consent and would not back up. This is unacceptable behavior and we will not be doing business with your company anymore.
This car wash is awful!! Uses terrible hard water and doesn’t dry when existing. Even after wiping my car down with a microfiber cloth, the hard water stains already set in. The dirt on the barely dirty car didn’t even completely come off. They are going the cheap route.
TJ
Takia Johnson
5 days ago
I canceled my monthly membership in June and even received an email from them confirming that the cancellation went through. Despite this, Dash Car Wash has continued to bill my credit card every single month.
To make matters worse, their customer service is completely non-existent. I have called and left at least a dozen voicemails trying to get someone to fix this and issue a refund, and I haven't received a single callback.
Once they get your credit card on file to join their membership, it seems they will just keep charging you indefinitely with zero accountability or support. I am now forced to dispute these charges through my credit card company. Save yourself the headache and stay far away from their recurring billing plans.
PR
prisila Roman
5 days ago
Absolutely had the BEST experience at Dash Express Car Wash! From the moment I got there, Daisy was so sweet, welcoming, and helpful. She went above and beyond to make sure I was taken care of and had such a great attitude the entire time. You don’t come across customer service like that very often anymore! Daisy definitely deserves recognition for how amazing she was. I will definitely be coming back and recommending Dash Express to everyone!
Eli provided outstanding customer service from start to finish. He was friendly, professional, and made sure all of my questions were answered. He was patient, attentive, and went above and beyond to make the experience smooth and enjoyable. It’s clear that Eli cares about his customers and takes pride in his work. I highly recommend asking for Eli if you want excellent service!