KK
Kippy Kauffman
3 days ago
Put our toy hauler on consignment with RV Arizona. They were unable to sell, which was fine. But, when we went to pick up our RV, we discovered they had been using our property as a “pick-n-save” rv parts store. Items/buttons that were present and in perfect condition were completely removed from our unit. The ladder to access the roof had been badly bent and damage by, what we can only assume, an employee of RV Arizona running it into an object while moving it. In addition, the management scheduled and allegedly had a warranty service performed on the unit which, we paid the deductible for. Yet, when we were inspecting it to bring it home, the service quite obviously was not done or not done correctly as the issue still existed.
Just very poor business practice when responsible for other peoples property.
Employees were nice enough but, quite apparently, not careful or professional in the handling of our property that was left in their care.
JS
Jessica Sauerman
Aug 11, 2026
We didn't get financed but put 1000 down while doing the process. They claimed they issued a payment July 27th and as of today still nothing. They say the person who issues checks is out. Let me check with accounting. At this point I'll be forced to get a lawyer!
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nancy and keith grace
Jul 21, 2026
Adam Marinaccio is very knowledgeable and extremely helpful with any challenges we had. He made it all work out and was over the top professional.
If you’re expecting to deal with honesty, integrity and service after the sale, then you’ll want to stay as far away as possible from RV Arizona! They only care about selling RV as they are NOT trying to build any kind of relationship after the sale! Bought our 5th wheel a couple of days ago and they said, please call if you experience any problems or issues. I used our oven for the first time and it worked perfectly until it came time to shut it off. I called the dealer multiple times with no answer and left multiple messages. Not one returned call! I called my salesperson who in turn had the service personnel call me. When I did make contact with Rich, he asked if we did a walkthrough and I answered yes however, I stated that it was the first time that I used the oven and he stated that I should make an appointment to which I stated, I would not bring it in as we were staying on the other side of Maricopa and that they would have to come to me. RICH kept referring to the walkthrough and to which I responded with; okay, I see where this is going and understand that you do not care for your customers and could care less that I couldn’t shut off my oven. He then went on to say that I would have to pay for the service call. I again called for the GM and still have yet to receive a phone call from him. My advice to you….. run Forest run!!!!
TO
Tammie Obenrader
Jul 20, 2026
Lisa Heinlen was my sales lady, so easy to deal with, very personable and professional! Lisa kept me informed, going above and beyond! I purchased my new to me fifth wheel. I had a great experience, They made the entire purchase a breeze! Thanks you guys!
