Enterprise Rent-A-Car

Reviews

• MH

  Misty Hammock

  Apr 28, 2026
  5.0
  Will definitely use Enterprise again if needed and would highly recommend it. Staff was knowledgeable. Got us in and out quickly. Had a variety of vehicles to choose from. Made returning the vehicle even easier. Highly recommended
• BB

  brandie broughton

  Apr 26, 2026
  1.0
  I was very dissatisfied with my recent rental experience. I traveled approximately 40 minutes to the Pine Bluff location and called ahead to confirm that my rental vehicle was available. I was assured that it was ready and informed the staff that I was on my way. However, upon arrival, I found multiple customers already waiting for vehicles that were not available. Despite being told to come in, there were no cars ready. I had been dropped off and had no transportation back home, which made the situation even more difficult. I ended up waiting for about an hour while staff attempted to locate a vehicle that, based on the circumstances, was clearly not going to be available. I find this to be very unprofessional. If a customer is told a vehicle is available, it should be ready upon arrival. Better communication and more accurate information about availability would greatly improve the customer experience.
• SB

  Steven Banks

  Apr 10, 2026
  5.0
  Very professional and fast service clean environment and they make sure you understand. I definitely will be using the service again.
• TH

  Tosha Hawkins

  Feb 12, 2026
  1.0
  Poor service to management was supposed to contact me never heard from them just a lot car wasn't clean when I got it was just alot ..
• RW

  Ricky Womack

  Jan 31, 2026
  5.0
  The team members who helped me at Enterprise were extremely professional and made the whole process smooth. I’d definitely do business with them again.

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