Enterprise Rent-A-Car

Reviews

• EL

  Eric Lewis

  2 days ago
  5.0
  Great customer service, and great vehicles.
• HW

  Hollie Whitney

  Jun 17, 2026
  5.0
  Preston is the best. I was having a very stressful day after my work truck broke down. He worked very hard to help me find a vehicle that would meet my needs and get my rental set up. I have been renting from only enterprise for over a decade but if not for Preston I would have ended up going with another company for the first time ever, due to availability issues and website issues. Thank you Preston!!!
• VB

  Vicki Bare

  Jun 16, 2026
  1.0
  Your staff was rude and not helpful!
• LS

  larry shelton

  Apr 26, 2026
  2.0
  I recently rented a vehicle from the Enterprise dealership on zero Street in fort Smith Arkansas and apparently there was some shady crap that went down when we picked up the vehicle I'm not sure that they did their job appropriately because they didn't do the complete walk around as I was told and then when I returned the vehicle six days later after retrieving my own vehicle from a body shop that was being worked on they informed me that there was damage to the rental vehicle that they said was caused by hail on the roof magically which no one seemed to catch previously and made an attempt to charge me for that quote-unquote damage which I'm pretty damn sure was there already. Just to keep it short and sweet I don't have a very high opinion of that location for renting vehicles and would not recommend it to anybody else because I think there's some shady business going on there and chances are very good that they've done this to other people and I personally consider it a personal attack upon me because I have rented many many vehicles from Enterprise and never had an issue until this time my recommendation would be to stay the hell away from that shop. An afterthought that I would like to add a few extra things if you decide to rent from this company I highly recommend that you go with the attendant walk around the vehicle with him look at the roof look at the sides look at the windows look at things inside and please take your cell phone and take pictures of the sides of the top the back so that you have documented proof that there was no damage to that vehicle when you picked it up because I believe they're practicing insurance fraud if you really want to know the truth and I don't say that lightly just make sure that you get pictures of everything if there's anything broke take a picture of it and point it out to the guy who is doing the walk around and make sure he understands that it's already broke and you're not paying for it. And rest assured that I will be watching to see whether any illicit insurance claims come across with my insurance company they did give me my deposit back which I was surprised by I did not expect to get that because they had made such a big deal about it when I was there, but in the future I will make sure that I have everything well documented and I may even have a lawyer draw up a form that they have to sign for me to protect me from them if they're going to promote this type of practice.
• KS

  Kim Santana

  Apr 25, 2026
  5.0
  I would recommend Enterprise on Zero The car was amazing, also the young man Azaiah Bello I was working with. Very knowledgeable & respectful Overall great experience

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