Enterprise Rent-A-Car

Reviews

• PF

  Patrick Fleming

  May 13, 2026
  5.0
  Was a great experience, from picking up vehicle, to returning, went quickly and smoothly! Thank you for a great experience!
• PH

  Paul Hirleman

  May 4, 2026
  4.0
  A bit understaffed. Three phone calls and showing up an hour before they closed, I was finally able to rent a car . I needed to go a day early. Each shift should pass on notes to the next agent so when you call back theybmsy have an idea of why your calling. I explained the situation a total of four times.
• PP

  Patrick Poe

  Apr 15, 2026
  1.0
  My experience with Enterprise Rent-A-Car in Cabot, AR was completely unacceptable and needs immediate attention from management. I reserved a vehicle three weeks in advance, confirmed it the day before through the app, and arrived early for my 6:00 PM pickup. Instead of receiving the vehicle I had reserved, I was met by an employee who couldn’t be bothered to get off his phone or even stand up to assist me. I was then told they “tried to call,” but they had entered my number incorrectly—despite my correct number being on file and in the app. That failure is entirely on this location, yet I was the one left without a vehicle. What’s worse is the complete lack of effort to resolve the issue. No alternatives, no solutions, no accountability—just “we don’t have anything” and essentially sending me on my way. That level of service is unacceptable for a company that requires reservations and confirmations. This wasn’t just an inconvenience—this directly impacted travel plans and put me in a difficult situation late in the day with no time to make other arrangements. I contacted corporate, and while they attempted to help, the damage was already done. I was told this would be escalated to a district manager, but I have yet to see any follow-up or resolution.
• MC

  Mrs C

  Apr 9, 2026
  5.0
  I’ve had consistently great experiences with Enterprise Car Rental. Everything always goes smoothly, and this time was no exception. Harden provided excellent customer service and made the whole process easy and stress-free. I really appreciate the professionalism and reliability—I’ll definitely continue renting from them.
• SM

  Shaniqua Miller

  Apr 1, 2026
  1.0
  Id never use this place again. My husband and I Made reservations week in advance. Show up they say I was about to call and tell you we have no cars. Environment is like a frat house. Chaotic and unprofessional. Their hours say they stay open until 6. They're always close by 430. Waste of time and energy. Why operate if you have literally zero cars to offer and why take reservations with no rides. It's a joke

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