Superior Mazda

Reviews

• JL

  John & Shaena LaFauce

  2 days ago
  5.0
  We had a great experience at Superior Mazda! Juan helped us get into our new 2026 Mazda CX-5, and we couldn’t be happier with the experience. It was Juan’s first sale, and he did an amazing job! He was friendly, helpful, patient, and made the whole process easy and comfortable for us. We really appreciate the effort he put into helping us find the right vehicle. Congratulations on your first sale, Juan — you did a fantastic job! We highly recommend Juan and Superior Mazda to anyone looking for a great car-buying experience.
• TL

  Trace Long

  2 days ago
  1.0
  Found a used 2024 KIA EV6 on Superior Mazda's website and reached out to request information. I requested a video walk around showing the car's condition because I'm located in another state. The videos showed the car in great condition, albeit dirty according to the salesman. I put a deposit down and drove 4 hours on a Saturday to the dealership to finalize the purchase. While walking to the car, the salesman informed us they found damage "last night" to the underbody cover panel and that they would ship me a new panel, I guess expecting me to install it myself. As soon as we saw the car, we noticed numerous (7) dents all over the driver side, with at least one being right on the body line. In addition to this, the front bumper cover had at least one broken tab where the underbody panel had ripped from and the bottom of the bumper cover was very beat up, and a corner of the bumper cover was loose as a result. The rear bumper also had a deep gouge in it which would require bodywork and paint to rectify. The driver side rear door also rattled when you moved it quickly, with the salesman attributing it to "probably a kid putting something down the window. There were far too many issues with a car that's only 2 years old with less than 20,000 miles. I informed the salesman I was unhappy with the damage, and we would need to discuss the sales price further. I then met with a used car manager who brought pricing paperwork and kept touting the fact that they were "below market value". I countered what I believed to be a fair offer, considering the cost of PDR per dent and both bumper covers to be repaired to an acceptable level. The sales manager refused the offer, stating they had no room to come down on the price. After he spoke with another manager and they still did not budge on price, we walked away from the deal. Salespeople were responsive and overall friendly, but I feel it was deceitful to not disclose the damage to the car. I had messaged the salesman the morning of to ask the charge status of the car and received no notification of the damage that they had allegedly found the night prior.
• WS

  William Souza

  Aug 26, 2026
  5.0
  Me and my wife recently purchased a brand new beautiful 2026 Mazda CX-90 and our experience was genuinely perfect and our saleswoman Brianna was absolutely amazing and so was all of the other sales team including Ivan, Travis and Jesus were all extremely nice and just very professional and what a wonderful dealership that definitely exceeded our expectations!!! The bestest ever car buying experience we’ve ever had!!! Thank you Superior Mazda for the fantastic and gorgeous ride and the top notch personal service!!!!
• SB

  Scott and Tracy Brothers

  Aug 26, 2026
  5.0
  Was in this past Tuesday and traded in a car for a new CX 90. Alex was my salesperson and I was very impressed with his courtesy and helpfulness in my car trading process. He listened to my needs and concerns and helped me make the right choice. He even helped me move all my things from my trade in to the new car (and there was A LOT!) I would definitely recommend this dealership and Alex to anyone looking for a new or used car.
• HP

  Heather Patton

  Aug 25, 2026
  5.0
  I live in the Fort Smith area and knew I wanted a Mazda. I had my mom drive me up there this past Saturday as my car died the day before. Not only did I have the best sales person (Jacob Willson!!!), the whole staff was awesome! It impressed my mother as well and she ended up trading off her car for a new 2026 CX-5 WITHOUT even test driving it! I got a 2026 CX-30 as I wanted a smaller vehicle. We both love our new cars so much!! I HIGHLY recommend Jacob when you go up there! What a super guy! As for Mazda? The cars sell themselves! Most reliable motor in any new car, beating out other top brands! Zoom, zoom, baby!

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