AutoZone Auto Parts

Reviews

• AR

  Avery Rodgers

  Jun 25, 2026
  5.0
  I had a great experience at Autozone in Theodore thanks to Emily. She was knowledgeable, friendly, and took the time to help me find exactly what I needed. She answered my questions, provided excellent customer service and made the entire process easy and stress-free. She cares about helping customers and takes pride in her work.
• CC

  Cor Cornelius

  May 25, 2026
  5.0
  Good price on shoe pads. Offers discounts.
• RL

  Randi Lucas

  May 7, 2026
  1.0
  Very rude ladies back in the business department! She had no customer service skills and was very short with me! She kept trying to get the other girl and guy to help me because apparently she was too busy but then she ended up having to help me and seemed that she wasn’t happy about it! I was trying to be very nice even tho she was so rude because I run a business myself and I understand getting overwhelmed and busy but if it’s too much then find another job! I won’t be back to do anymore business! The other 2 employees were very friendly and helpful as much as possible but if she is the manager back in the commercial department they need to either let her know she needs better customer service skills or replace her!
• AB

  Angel Berry

  Mar 14, 2026
  5.0
  Sean-michaels is suck a wonderful and helpful employee ... He needs a raise
• KH

  kourtney hatcher

  Jan 14, 2026
  1.0
  Went there to return a 19MM socket that was $14.99 and got asked a million question by the white older bold head manager with the glasses. The socket had never been used and I told him that but yet the man kept telling me it had been. I had a flat tire in New Orleans while I was there. I went to the Auto Zone there, because for some reason, my tires had unique bolts that no one could get off at the tire shops. Me & my boyfriend went to try and find a socket that would work. The one I returned was the one that the guy at the other Auto Zone picked out but it didn’t work. Actually needed a 7 spline key to get the lugs off and luckily we found a shop with the right tools to get the tire off after searching for close to 5 hours. So glad we didn’t have to ride home to mobile on a bad tire. But anywho, I will not be buying anything from this location. I’m not even sure why it was such a hassle at this location for something that was only $14.99 and hadn’t even been used and had the sticker hanger still attached to it, when we had no issues doing a return at the nNew Orleans location while trying to figure out what would work for the lugs. Really location gave me discrimination vibes.

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