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Part of Alabama's largest automotive dealer group, Serra Nissan of Sylacauga provides the people of Sylacauga, Anniston, Talladega, Alexander City, and Central Alabama with unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. We offer quality new, certified pre-owned and used vehicles, automotive parts, vehicle accessories, tires, and superior service by factory-trained technicians. Our diverse range of financing options means that when others say "no", we can say "yes." And it's all backed by the Serra Promise: Best Deal Promise, 72-Hour Exchange Policy, No-Hassle Trade Promise, Best Service Promise, and a complimentary Lifetime Limited Powertrain Warranty on every new vehicle.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.