PK
Paul Kamolnick
Jul 16, 2026
A major shout out to Aaron, service manager, Colonial Heights, TN, and the team at Rainbow City, service manager Adam, and brake mechanic David. I had 260 miles under my belt on an600 mile drive from Destin, Fl to Kingsport, TN. Heard an awful metal-on-metal sound coming off right rear tire and pulled off the highway to check. A frozen caliper was beginning to dig into my rotor. I called
Aaron, my Colonial Heights manager and asked if he thought I could make it home. He said, well, worst-case scenario it could overheat and lock up. He then looked up the nearest Express—22 miles away—called the manager, and he called me back with great news: they’re waiting for you. After 2 hours, I was in the road with a new caliper, rear brakes, rotor,
and hose. I can’t thank this team enough. It could have been a disaster, instead, it was just an inconvenience. You guys ROCK. Thanks to all.