Mavis Tires & Brakes

Reviews

• LS

  Legend Starr

  May 13, 2026
  5.0
  I had an amazing experience at Mavis Tires & Brakes and truly cannot thank the staff enough for their professionalism, kindness, and outstanding customer service. After coming out of the grocery store, I discovered that my tire was completely flat. Thankfully, Mavis Tires & Brakes was conveniently located nearby, and that turned out to be a blessing. An employee by the name of Pinto immediately came over to assist me. He put air in the tire and carefully inspected it, where he discovered there was a hole on the inside of the tire. What stood out to me the most was his genuine concern for my safety, especially after noticing that I had children in the vehicle. He kindly advised me to come inside the building and wait in the cool air while the team safely placed the spare tire on my truck. The entire staff was extremely professional, courteous, and respectful throughout the entire process. While waiting, I also observed how they interacted with other customers, and every person was treated with patience, professionalism, and care. It is rare these days to find a business that provides such exceptional customer service from start to finish. I highly recommend Mavis Tires & Brakes to anyone in need of tire or brake service. If you are looking for honest people, fast assistance, and world-class customer service, this is definitely the place to go. Thank you again to Pinto and the entire team for making a stressful situation so much easier.
• CA

  C S A

  May 10, 2026
  5.0
  Great service and quick alignment service. I made an appt on saturday for sunday at 11am and 5 min after making it, the manager "Pinto" Matt called me to confirm and i thought that was cool of him. He allowed my bored 5 yr old to play with one of the sale balloons when i was telling him to leave it alone which made my son happy and occupied him so he wasnt bored. Pinto is a great manager along with the lady that was working up front, sorry but her name slipped my mind. Very knowledgeable about cars and my alignment problem was fixed. Would highly recommend.
• SJ

  Sunshyne Jennings

  May 4, 2026
  5.0
  I had a really great experience at Mavis, and I believe the manager’s name was Anthony. From the moment I walked in, the customer service was friendly and welcoming, and the environment was clean and well-organized. Something that impressed me was how he clearly everything was explained. Anthony took the time to walk me through exactly why the part I needed was important and how it worked to keep my vehicle running properly. He never made me feel out of place for asking questions, which I really appreciated. They also worked efficiently and got everything done in a timely manner. I came in feeling pretty defeated after another mechanic tried to charge me nearly twice as much, so this experience was a huge relief. What stood out to me most was how seriously Anthony takes customer concerns. While I was there, another customer was explaining a bad experience at a different location. Anthony didn’t brush it off—he called that store directly and addressed the issue, making it clear that they have a reputation to uphold and that customer satisfaction matters. He even emphasized that they don’t want to lose valued customers. That level of accountability and professionalism really stood out to me. Overall, I’m very satisfied and will definitely be referring others to this location. Kudos to the whole team, and thank you for the great service you provide!
• VS

  vanessa sloboda

  May 3, 2026
  5.0
  Let me just say… if you ever find yourself stranded with a flat tire, a 4 month old baby, and no knowledge about cars, this is EXACTLY the place you want to end up. We pulled up stressing, baby in tow, and were immediately taken care of. Pinto (the sweetest guy) and the team were unbelievably kind, quick, and accommodating. No stress, no hassle, just pure “we got you” energy. They had us back on the road so quickly. 10/10 service, 10/10 people!!!
• RR

  Ryan Ray

  Apr 26, 2026
  2.0
  12/10 Service Experience. This location got my attention with its positive reviews online. As a business owner, I need my truck running 24/7. When I got two flats at the same time, I decided to bring it here. Integrity and honesty are the upmost important things to me in business. Each individual in this shop was not only educated and professional, but honest and fair. I paid a fair price for the right tires and services. I’m excited for us to get on the road with our new set of tires and fresh alignment. Side note: this is one of the only shops open on Sunday- They’ll take care of you. FINAL UPDATE: I’m leaving my original review to show that I truly wanted to give this location a good review. I left it open in my Google tabs until everything was finalized. After two days of working with my vehicle, once Sunday April 26 and another Tuesday April 28, they were unable to properly align my vehicle. I was sent to AutoNation Jeep Dodge RAM. The AutoNation South store had my truck driving straight after the first alignment. Tuesday, April 28 , During their test drives between alignment attempts, they ran over a piece of metal with my brand new tires- I spent all day at the shop and left 30 Minutes past close. As I was leaving, my rear right tire was leaking psi at a very strong pace. I believe to be brake hardware. I tried to call, but the shop was closed when I called. When I inspected the vehicle, this was the only wheel without a valve stem cap, leading me to believe they knew of the puncture and played it off. The Shop Manager refused to replace my brand new tire although this happened while in their care. He told us we could “walk the lot” and that we wouldn’t find any metal that could pop a tire. So I did just that, I attached an image below with metal pieces I found- I didn’t go off into the grass our out of my way, these were all in the clear driving path and customer parking lot for vehicles. Thursday, April 30, I’m very disappointed in the Lack of Professionalism(aside from the shop banter), Passion, and Integrity in my experience with this shop. After spending $1,600 and getting a $104 Partial Refund for the alignment; my brand new tire received a “Plug/Patch” as a resolution. The Manager stated he had full access to the process of replacing my tire, but said that he felt he was doing the right thing in his heart.i hate that this was my experience.

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