Tennessee Valley RV

Reviews

• TB

  Tim Bisagno

  May 8, 2026
  5.0
  Very knowledgeable and very helpful. I encourage all RV owners to come here. BTW: Alexander’s amazing.
• MC

  Matthew Cooper

  May 1, 2026
  5.0
  We couldn't be happier with the work Zac and his team did on our RV. From the moment we walked in, they were friendly, knowledgeable, and upfront about everything, no surprises, no runaround. They took the time to explain what needed to be done, gave us a fair quote, and had it finished when they said they would. You can tell these guys take pride in their work. The quality was top-notch. If you're looking for an RV shop you can actually trust, this is it. We'll be back for all our future service needs. Thanks, Zac!
• BP

  Brents Pepper

  Apr 28, 2026
  1.0
  Basically their method of repair is to just throw parts at it until something works. Took it in because the warning buzzer that indicates the leveling jacks are down wouldn’t shut off. Took it in and they told us it was the control panel that raises and lowers the jacks. They replaced the control panel and said another wiring harness was needed. Then they said it needed a new hydraulic pump. The first time I went to pick it up the buzzer was going off. I was told you have to use the emergency up button. OK, I did that and on the way home (5 mile drive) I had to press the button every couple of minutes because the buzzing would start. Took it back and they were supposed to have repaired it correctly that time. Nope, the first we went to move it at home the buzzing was back. Took it a 3rd time and this time he said it was a leveling jack and he wouldn’t charge for labor, just the $1100 jack. Today he said the price went up on him and it was $1309+. What started out as, if I remember correctly, a $3000 fix turned into a $15,000 repair job after 3 visits. The first time when we picked it up they had tried to use super glue to attach trim around the newly installed control panel. They got super glue all around it but it was still warped. It appeared that whoever installed it broke some tabs because when we took it back the 2nd time they cleaned up the super glue and put screws in to hold it in place. This last time we got it back we discovered a cover had been removed inside one of the storage compartment. This cover protected some wiring and they had left the cover and screws in the storage compartment to bounce around. 3 visits and $15,000 we think it might be fixed but he was uncommitted when asked if this would do it. Oh and as an extra kick in the gut, they tacked on an extra $564 for “shop supplies” that as I was told was something their software does automatically. Run, run away. Update 4-30-2026. We sold the camper today and 45 minutes after the buyer left he called to ask what the warning buzzer was for. It had started going off while taking it home.
• TS

  Tim Solberg

  Apr 21, 2026
  5.0
  TN Valley RV did a great job fixing our air brakes after experiencing a problem on the road. Zach and the Team did a great job working through the system and identifying two parts that had failed and was able to get us back on the road in a timely manner. The team was very friendly and explain the troubleshooting process so we knew what to expect!!! Great job to all and thanks for taking care of us!!!
• HH

  Houston

  Apr 10, 2026
  1.0
  Should have read previous reviews. This is a crooked business. Took our Ekko (Ford Transit) in for a simple oil change and front windshield wipers and got hit with a $650 bill when picking it up. $219 for “parts” and $370 for labor. As you can see, if that wasn’t enough, they tacked on shop supplies and parts fees too. Just beware, this was literally for an oil change. I’d highly recommend taking your RV somewhere else. Bankston, right down the road is a much better alternative. Note to the business: you may have gotten one over on us today, but you lost a potential lifetime customer worth much more than a few hundred bucks. Things like this will run you out of business.

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