Shottenkirk Honda Huntsville

Reviews

• CD

  Carmi Donovan

  1 day ago
  5.0
  Dustin Prince is a awesome Salesman. He knows exactly what the client wants and will make the customer get what he or she wants.He goes the extra mile by calling to see if anything he can do to sweeten the deal. Thanks 👍🏾😊 for your awesome work and going an extra mile to get a Bow for my wife Birthday 🥳 surprise.
• KM

  Keeley Morgan

  Jul 4, 2026
  5.0
  Arrived at Shottenkirk Honda for an oil change and tire rotation at 9:12 got out of there in less than an hour! I was truly surprised because it is quite a few people waiting! I recently moved to the area from Mississippi and was looking for a dealership I can trust for maintenance! The customer service was top notch and the facility was very clean, I will continue to use Shottenkirk for my Honda maintenance needs.
• AT

  Ashleigh Travis

  Jun 26, 2026
  5.0
  I had an amazing experience at the Honda dealership thanks to Scott! From the moment I brought my car in, he kept me informed throughout the entire process and made sure I understood everything that was going on with my vehicle. Car repairs can be stressful, but Scott’s professionalism, kindness, and communication made the experience so much easier. He truly went above and beyond to make sure I was taken care of, and I really appreciate all of his hard work. As a busy mom and business owner, having reliable transportation means everything, and Scott understood how important it was for me to get my vehicle back. He made me feel valued as a customer and gave me peace of mind during a stressful situation. I highly recommend asking for Scott if you need service on your vehicle. Thank you again for your excellent customer service and for getting me back on the road! 🚗✨💙
• CG

  Cameron Griffin

  Jun 25, 2026
  1.0
  Talked to a man named Sampley to sell a car, to which I fully disclosed condition and gave the detailed pictures, they said they wanted to buy it for 9000, I said mybe, found another dealer offered 9500. When I told them that they said they would match it. Drive 2 hours under that assumption. They inspected the car and found it was in the exact condition disclosed. They tried to then change the price to 8500, A business that can't honor their word is not a place you should go. ( I was told all I needed when I got there was a signature). Absolutely terrible way to conduct business
• SC

  S. Crawford

  Jun 5, 2026
  1.0
  Terrible dealership. Stay away! My son and I purchased a car from this dealership on 3/4/2026. I have purchased several cars prior to this with my most current being an Audi from the Audi dealership and this is the worst place I have ever encountered. How they haven’t been sued and shut down yet is crazy! 1. List price of car online is not the same as when you go in. 2. They try to pressure you into extra warranties by sneaking them into the contract without explanation. When you bring this up, you’re belittled and pressured into feeling these are mandatory (they are not, and this is illegal). There are more than one, so make SURE you read over everything because they try to act like they are mandatory fees or something else in order to get you to pay for them so they can benefit. They also tried to tell my son that they “come with the car” and can’t be taken off. Which is illegal. 3. They don’t provide you with all of your paperwork, so that leaves you calling over and over without a response. It took me an entire month to get a copy of my bill of sale to register the car. Meanwhile, my car was towed due to this as well as I paid Shelby county late fees due to the inability to provide the bill of sale. I reached out over 8 times via text, email and certified mail. When I finally reached “Steve” a month later, he ensured me that “the DMV doesn’t need the Bill of Sale they can just look it up”. Yeah. Ok… 🤡the DMV themselves disagree as well as- it’s my paperwork/ why wasn’t it given to me? There were multiple pages of paperwork they just forgot or left out. Who knows if they still have more! 4. The worst thing is they FORGED my signature on an additional warranty. Tony, the finance guy to be exact, decided it was OK to write our signature on an Ethos warranty for close to $3,000.00 and not provide us with info, documents, or explanation. In no world did we agree to this, and with his pressuring I have no doubt that this was explained as a mandatory thing to purchase the car. After a month of asking what the heck this was that he added to our contract, I was finally provided the paperwork from “Steve” (which he only shared the first page, and also explained that his staff wasn’t organized) . On these pages (there are 4), my signature was clearly forged. In addition, because they took so long to reply with info, I was out of the window for a full refund. 5. The car was supposed to come with a spare tire. My son ended up with a flat in this car, and the spare tire had been removed by this dealership as well as the one tool they stole that removes the tires. We were forced to pay $300.00 for a tow instead of just changing the tire like we shoudnt have been able to. 0/10. Rude, deceptive and try to be sneaky with things that are outright illegal (yes, I’ve retained an attorney and will update as we go along). When you check their Better Business Bureau responses to complaints, they use incorrect grammar and look ridiculous. This place is an absolute joke and will rip you off as well as lie to you.