Express Oil Change & Tire Engineers

Reviews

• TS

  Tiffany Sceals

  May 12, 2026
  5.0
  Great service! Went by on my lunch break and the guys had my oil change done in no time. They were super helpful and they made me laugh. Great experience overall. I’ll definitely be back.
• J

  JustKaNeesha !

  May 11, 2026
  5.0
  One of the best experiences I’ve ever had getting an oil change. Everyone seemed so pleasant and professional. I got exactly what I came to get in such a timely manner. The guys did great and I will definitely be back for my next oil change.
• MP

  Mellanie Phillips

  May 7, 2026
  5.0
  I have always used Express Oil for my oil changes... I would stop at whichever was convenient when it was time. About 2 years ago, I made the Homewood location my default. The professional, friendly and caring staff make each oil change a very pleasant experience. Shout outs to Chris, Cole and Jeff. You guys are awesome!!
• AC

  Anderson Camp

  May 7, 2026
  5.0
  I had a great experience with Jeff/Chaff?- didn’t quite catch the name, but a very nice gentleman. Recommend this location over Hollywood location.
• KJ

  Keona J

  May 1, 2026
  1.0
  Dear Corporate Customer Relations Team, I am writing to formally escalate a complaint regarding an incident involving General Manager Trey at one of your Express Oil Change location #108. This matter involves conduct that I believe warrants immediate review at the corporate level due to its seriousness and impact on your company’s customer service standards. On 5/01/2026, I visited the Express Oil Change location at 1554 Montgomery Hwy. During my visit, I had an interaction with General Manager Trey that escalated into a verbal confrontation. Trey addressed me in an aggressive, hostile, and disrespectful manner, which I consider to be a verbal assault. His tone, language, and overall demeanor were unprofessional and unacceptable for someone in a management position representing your brand. This experience was not only uncomfortable but also concerning, as it reflects a significant breakdown in professionalism and customer care. As a relative of a current employee, I expect to be treated with courtesy and respect. The behavior I encountered fell far below those expectations and has negatively impacted my perception of your company. I am requesting that corporate leadership conduct a thorough investigation into this incident. Additionally, I ask that appropriate corrective action be taken to ensure accountability and to prevent similar situations from occurring in the future. I would also appreciate a written response outlining the findings of your investigation and any steps being implemented as a result. Please confirm receipt of this complaint and advise on the next steps in the review process. I am available to provide any additional details or clarification if needed. Thank you for your prompt attention to this matter. I look forward to your response. Sincerely,
Keona Johnson

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