This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerAuto Body ShopAuto Parts StoreAuto MaintenanceCar DealerUsed Car Dealer
Our motto is: “Every customer is our best customer.” Town & Country Ford is a family-owned and operated dealership located in Bessemer, AL. Since opening the doors in 1999, the faculty has strived to be an example of exceptional customer service, knowledge of products, and vehicle services. We have a state-of-the-art Collision Center that can fix any make or model vehicle. Our Premier Club award winning Parts Department is ranked as one of the top in the nation. We have won Ford Motor Company’s highest award for Customer Satisfaction, the President’s Award, 12 times! We have achieved much over the years and we want to share our success with you, our best customer! Let us help you with your current and future vehicle needs!
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.