Jimmy Smith Buick GMC

Reviews

• BC

  Bob Corning

  3 days ago
  1.0
  I purchased a $96k 2026 GMC Denali pickup on 31 March 2026. Approximately 3 days later I sent a request to cancel an extended warranty and a wheel and tire warranty. I was told at the time that it could take 1 to 2 months to process the cancellation. I thought that was extremely odd since, because of their advanced technology, they were able to add it to my contract instantly but I didn’t see where I had a choice. Since then I’ve not heard a single word from them regarding the cancellation. I sent an email via their website to their General Manager several weeks ago and guess what! Yep, you guessed it! Not a single word AGAIN! This dealership lacks severely when it comes to customer satisfaction so if I were you I’d think once, TwiCe, THREE TIMES before selecting them as your place to purchase a vehicle!!!
• ME

  Michelle Early

  Apr 21, 2026
  5.0
  The process was so easy! Taylor called me immediately when I got pre-approved; a lot of the process was handled before I even walked in their door! I settled on a nice red Buick Encore. One mirror had a little chip that they were able to fix for me. My ONLY disappointment was that my car did not get the free detail I was supposed to receive. HOWEVER, I know if I had pointed it out they would have gotten it taken care of for me, I just didn't feel like fussing about it 😅 Overall, I had a great experience and I highly recommend Taylor!
• JD

  Jason Dupuis

  Apr 20, 2026
  5.0
  Francis is the best vehicle sales expert I’ve ever worked with. Jimmy Smith is the only dealer I’ve ever seen that allows its sales team to function in a way that enables the best possible sales process and outcome possible for a customer. They stand behind the vehicles they sell and their service is top notch. Do not think twice about buying a GMC, Buick, or Infiniti from the Jimmy Smith dealership team. Make sure and ask for Francis in Athens for your next vehicle purchase!
• JD

  Jason and Tamara Dupuis

  Apr 20, 2026
  5.0
  The Jimmy Smith team takes care of customers better than anywhere else. This dealership is a customer focused dealer that has a unified vision that places a premium on synchronized customer care from sale to service.
• SY

  Stephen Youngblood

  Apr 10, 2026
  5.0
  I have had numerous new cars and trucks and Jimmy Smith is by far the best experience I have had. Matt was phenomenal to work with helping me decide on the truck based on my needs and wants and got me into a good deal on my 2026 1500 Denali Ultimate. Finance was quick and smooth and car prep was great. I test drove a few trucks with Matt ran numbers solidified everything before lunch and picked my truck up that afternoon. Everyone was upfront honest and good to work with. The service department is great!!! The service manager is beyond amazing. That whole team goes above and beyond to ensure that you are taken care of. At most dealerships I dread dealing with service, but the management and service advisors at Jimmy Smith make an unwanted experience good. They are quick, thorough and work with you to ensure the best options are selected. I can’t recommend this service team enough.

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