Anchorage Point S

Reviews

• DN

  Dan Newt

  Jun 10, 2026
  1.0
  Just wanted to do a quick oil change but they must do hour inspection on the car which is mandatory which is completely stupid. No one wants to wait a hour we wanna be in and out of here. Dumb of u guys to make us have to wait to do a inspection that we do not want. New management is a idiot to push this on people.
• MR

  Monica Reed

  Jun 9, 2026
  5.0
  We can't thank these guys enough. Being far away from our home in Washington state when a weight off of someone else's tire that was on the road, somehow got lodged in by the backing plate. Which tore out our ASB. We called they had us come down and had us worked in and back on the road within an hour. We forever will be so grateful.
• CT

  Calvin T

  May 29, 2026
  5.0
  TPMS sensor went off driving through Whittier tunnel. Was able to get us in 45 minutes before close and double-check for flat, clear TPMS, and top off air. Great and fast service free of charge.
• LO

  Laura Oden

  May 19, 2026
  2.0
  I've been going to Point S for years. I have loved them and recommended them to many friends. They have always treated me well and done a great job. But this is now the second time I’ve called with a reasonable, specific request and gotten pushback instead of help. My cruise control stopped working right after front-end work. I called today to ask how busy they were. Instead of answering, he pressed more on what I needed done. I said that I wanted them to check for a disconnected or cracked vacuum line, which is a common issue on this vehicle and a simple thing to rule out. Instead of answering my question, I got asked - Was cruise control was really that important to me? How much do I really want to spend on this kind of repair? -- instead of helping me get my car seen, I got mansplained: online groups often sound like they know what they’re talking about, but they aren’t experts. Geeze. I just wanted you to check the vacuum line. I know that this is not a dumb thing to check. I have consulted multiple sources before calling the auto shop. Based on this last call, if I brought it in, I don't think I would trust them to give a genuine assessment. This is the second time this has happened (different issues). At this point, I feel like I have to find a new mechanic. If someone reads this and wants to call me - you've got my number.
• TC

  Tobias Comley

  May 12, 2026
  1.0
  I have been coming here for years. Called ahead asking for an alignment, stating that my truck has a worn front end and I will be willing to pay full price on an alignment to get the front end as straight as it can be with the worn out components that I am aware of it having. Even told them I’d sign a waiver that the attempt is the best they could try. Got told yes and bring it down, brought it down on a scheduled day. Got told about a “inspection rate” that I wasn’t told about on the phone. Stated to them AGAIN that the front end bushings are worn. That I am after an alignment. . Dropped off first thing in the morning. No call all day long. I had to call at around 3pm and ask for an update- yours is up next-. Show up at 4:45. (No call it was done) then To be charged 155$ and they didn’t even attempt to adjust a thing... Due to worn out components. Along with no estimate for repairs for any of the parts “needed” to be repaired. I understand it’s busy, but communication is key. I get it, it’s not ideal to align with worn out components, but I communicated what It had multiple times, before I even handed the keys over. Super disappointed I couldn’t get that same commutation back. This whole situation could have been handled so much differently.

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