Business Details
About
Auto Repair Shop
Rich's Performance Muffler provides custom exhaust and complete auto repair services - including alignments, brakes, auto air conditioning service, and auto maintenance - to the Wylie, TX, area.
Details
- Requires appointmentNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
164 reviews
5 stars
145
4 stars
10
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rich and his team are frequently praised for their exceptional customer service, honesty, and willingness to educate customers about their vehicle needs.
Quality of Work
Customers consistently report high satisfaction with the quality of work performed, noting that repairs and modifications are done efficiently and to a high standard.
Pricing
While many reviews highlight fair and reasonable pricing, there are some mentions of higher costs for certain services, indicating a mixed perception of value.
Trustworthiness
Rich is recognized for his integrity and transparency, with many customers expressing confidence in his assessments and recommendations.
- ZPZeus’s Puppet6 days ago5.0Top notch customer service. Came in to get a tip welded to a sewer machine. They got it done in under minute no charge. Will definitely be back for future work.
- CDChelsea DeeringDec 31, 20255.0I cannot explain how GRATEFUL I am for Rich and his kind crew for taking in my car on the same day. They were kind, fast and efficient and my car felt good as new! Thank you all so much for helping me with fixing my motor mount.
- RLRandy LewisDec 29, 20255.0Rich is the goto for all exhaust needs
- KEKaran EyupogluAug 8, 20255.0Absolutely the best service I’ve ever had an any shop. I came in asking about some modification to a MBRP Catback I have on my car and rich took the time to educate me on the fact what I wanted todo wasn’t worth it for how much it would cost and he went out of his way to help me diagnose a completely separate issue. Rich and his crew are amazing people wish nothing but the best for the entire shop
- JHJohn HintonJul 31, 20255.0Mr. Rich did a full exhaust and cold air intake for me. I couldn't be happier! My Challenger SRT sounds AMAZING!!!! Thank you so much!
Frequently Asked Questions About Rich's Performance Muffler
Do you do collision work?
No, we do not.
Do you do other services besides muffler work?
Yes, we do. Anything from oil changes to air conditioning in this Texas heat.
Do you offer collision repair services?
No, we do not provide collision work.
What types of auto services do you provide besides muffler work?
We offer a range of services including oil changes, air conditioning repair, alignments, brakes, suspension, and general maintenance.
Are your staff members vaccinated against COVID-19?
Yes, all of our staff members are fully vaccinated.
What are your business hours?
We are open Monday through Thursday from 8 AM to 6 PM, and Friday from 8 AM to 5 PM. We are closed on Saturdays and Sundays.
Do you accept appointments or is walk-in service available?
Walk-in service is available as we do not require appointments.
What payment methods do you accept?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is your facility wheelchair accessible?
Yes, we have wheelchair-accessible entrances and parking.
Can you recommend nearby places to eat while I wait for my vehicle?
You can visit nearby restaurants such as Fuzzy's Taco Shop, Burger King, Papa Murphy’s Take N’ Bake Pizza, or Ming Moon Restaurant for a variety of dining options.
Are there other automotive services or shops near Rich's Performance Muffler?
Yes, nearby automotive services include Happy Motoring Auto Sales, Jon's Paint And Body, and Jiffy Lube if you need additional options.
What nearby amenities are available for customers visiting Rich's Performance Muffler?
Customers can access nearby amenities such as the US Post Office, Signature Nails & Spa Wylie, and Willow Family Dentistry during their visit.