Brakes Plus

4.9
781 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Wylie today.

Location

Brakes Plus
1800 W FM 544, Wylie, TX
75098, United States

Hours

Reviews

4.9
781 reviews
5 stars
737
4 stars
20
3 stars
9
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Chase and Dylan, for their friendly, helpful, and professional service.

Honesty and Transparency

Many reviews highlighted the honesty of the staff in diagnosing issues and providing clear explanations without upselling unnecessary services.

Efficiency

Customers appreciated the quick service, often noting that repairs and maintenance were completed in a timely manner.

Trustworthiness

Several customers expressed their trust in the business, citing positive experiences that made them feel valued and respected.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding service inconsistencies, particularly with oil changes and follow-up communication.
  • JS
    joy shupe
    3 days ago
    5.0
    I can’t thank enough Dylan. He has an exceptional customer service. He valued his customers. He explained to me exactly whats going on with my car. He didn’t upsell anything. He just discussed what I need & gave some recommendations. I was so pleased the way Dylan & the mechanic took care of my vehicle. Brake plus have great & friendly staff. Overall it was a 5 star experienced. Thank you & more power Dylan & brake plus!
  • GR
    Gavin Roberts
    Jan 5, 2026
    5.0
    Chase was a great help in getting my car in quickly close to closing time, and helping me fix an issue with my battery on top of my oil change. I appreciate the help and professionalism shown at this store and will certainly return to Brakes Plus moving forward
  • RM
    Rab Makz
    Jan 2, 2026
    5.0
    I don’t normally write reviews but I’m writing one now because we were provided with an awesome customer service from these guys. First, they were able to accommodate us on a Friday afternoon and we had no appointment. They also didn’t charge us for a part needed to change the brake pads, plus gave us a discount for the entire service. The Bathroom and the waiting area are very clean as well and they have Keurig for the coffee lovers.
  • MM
    Madison McGaughey
    Jan 1, 2026
    5.0
    Worked with Dylan to make sure I was good to go. I came in ready to get brakes and rotors replaced. He could have easily told me that I needed them replaced but instead he said after a full brake check he said I have a good 6 months to a year before I need them replaced. Very kind and easy to work with, plan on coming back to get things taken care of when it is time to do so.
  • AC
    Ariel Contreras
    Dec 25, 2025
    5.0
    Great customer service by Dylan! He is very courteous and helpful! They got my oil change done under 20 mins with a free vehicle check up! He let me know I needed brakes, and the price was more than reasonable! Genuinely felt like part of a family, thanks again Dylan and team!

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Wylie offer?

Brakes Plus in Wylie offers services including wheel alignment, brakes, oil changes, suspension (shocks/struts), state inspections (select locations), batteries, wiper blades, vehicle maintenance, air conditioning services, and more.

What are the operating hours for Brakes Plus in Wylie?

Brakes Plus in Wylie is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.