Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Wylie today.
Location
Hours
Reviews
4.9
781 reviews
5 stars
737
4 stars
20
3 stars9
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Chase and Dylan, for their friendly, helpful, and professional service.
Honesty and Transparency
Many reviews highlighted the honesty of the staff in diagnosing issues and providing clear explanations without upselling unnecessary services.
Efficiency
Customers appreciated the quick service, often noting that repairs and maintenance were completed in a timely manner.
Trustworthiness
Several customers expressed their trust in the business, citing positive experiences that made them feel valued and respected.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding service inconsistencies, particularly with oil changes and follow-up communication.
- JSjoy shupe3 days ago5.0I can’t thank enough Dylan. He has an exceptional customer service. He valued his customers. He explained to me exactly whats going on with my car. He didn’t upsell anything. He just discussed what I need & gave some recommendations. I was so pleased the way Dylan & the mechanic took care of my vehicle. Brake plus have great & friendly staff. Overall it was a 5 star experienced. Thank you & more power Dylan & brake plus!
- GRGavin RobertsJan 5, 20265.0Chase was a great help in getting my car in quickly close to closing time, and helping me fix an issue with my battery on top of my oil change. I appreciate the help and professionalism shown at this store and will certainly return to Brakes Plus moving forward
- RMRab MakzJan 2, 20265.0I don’t normally write reviews but I’m writing one now because we were provided with an awesome customer service from these guys. First, they were able to accommodate us on a Friday afternoon and we had no appointment. They also didn’t charge us for a part needed to change the brake pads, plus gave us a discount for the entire service. The Bathroom and the waiting area are very clean as well and they have Keurig for the coffee lovers.
- MMMadison McGaugheyJan 1, 20265.0Worked with Dylan to make sure I was good to go. I came in ready to get brakes and rotors replaced. He could have easily told me that I needed them replaced but instead he said after a full brake check he said I have a good 6 months to a year before I need them replaced. Very kind and easy to work with, plan on coming back to get things taken care of when it is time to do so.
- ACAriel ContrerasDec 25, 20255.0Great customer service by Dylan! He is very courteous and helpful! They got my oil change done under 20 mins with a free vehicle check up! He let me know I needed brakes, and the price was more than reasonable! Genuinely felt like part of a family, thanks again Dylan and team!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Wylie offer?
Brakes Plus in Wylie offers services including wheel alignment, brakes, oil changes, suspension (shocks/struts), state inspections (select locations), batteries, wiper blades, vehicle maintenance, air conditioning services, and more.
What are the operating hours for Brakes Plus in Wylie?
Brakes Plus in Wylie is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Brakes Plus located in Wylie, TX?
Brakes Plus is located at 1800 W FM 544, Wylie, TX 75098, USA.
Which payment methods are accepted at Brakes Plus in Wylie?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.
Is it possible to make a service appointment online for Brakes Plus in Wylie?
Yes, you can make a reservation online through their website at https://www.brakesplus.com/stores/wylie/tx/0318.
On which holidays is Brakes Plus in Wylie closed?
Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What nearby restaurants can I visit before or after my appointment at Brakes Plus in Wylie?
Nearby restaurants include Arby's, Taco Bell, Chili's Grill & Bar, It's Just Wings, Wendy's, and Arctic Station Frozen Tamales, providing many dining options to enjoy before or after your visit.
Are there any nearby automotive services near Brakes Plus in Wylie?
Yes, nearby automotive services include Caliber Collision (auto body shop and auto glass service), Wylie Kwik Kar (oil change and gas station), and Kwik Kar of Wylie (automotive repair).
Where can I find financial services close to Brakes Plus in Wylie?
Nearby financial services include American National Bank of Texas - ATM, Bitcoin Depot, Western Union (money transfer services), and Bank of America.
What types of car maintenance and repair services can I expect from Brakes Plus in Wylie?
Brakes Plus provides services like brake repair, tire rotation, oil changes, battery replacement, wheel alignment, diagnostic services, tune-ups, starter and alternator repair, and steering and suspension work.