AutoZone Auto Parts

4.2
749 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Windcrest #1519 in Windcrest, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Windcrest, TX or call us at (210) 646-0708.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5550 Walzem Rd, Windcrest, TX
78218, United States

Hours

Reviews

4.2
749 reviews
5 stars
445
4 stars
151
3 stars
70
2 stars
21
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.

Employee Knowledge

Several customers highlighted the knowledge and helpfulness of specific employees, particularly in resolving issues and providing product information.

Store Experience

Customers appreciated the cleanliness and organization of the store, but some reported long wait times and poor service during busy periods.

Product Availability

While many customers found the parts they needed, there were complaints about limited stock and issues with inventory management.
  • JG
    Jackie Green
    4 days ago
    5.0
    Jr G and Tommy were great!!! They are very helpful, knowledgeable and patient with the customers!!! They actually seem to enjoy their jobs!!! Thank you both for everything!!!!
  • SM
    Shante Miller
    Dec 30, 2025
    5.0
    Julio was polite and very helpful when testing my battery and took the time to explain what was wrong with my vehicle. Thank you so much
  • MS
    Margarita Santiago
    Dec 23, 2025
    2.0
    Im giving this experience a 2 star because of the lack of customer service with a heavy set man that works here.( I didnt get his name). He didnt give me the opportunity to explain and was already giving me an answer..he was very rude. Now, Harley was very patient willing to help me even after his colleague was giving him a hard time in front of me which shows his lack of professionalism. He assisted me and went ahead to try to find the solution and he changed my battery and was very professional and great customer service..so thank you Harley much appreciated!!
  • JC
    Jeremy Camp
    Dec 22, 2025
    5.0
    Jose i believe his name , new about me issue and believe its fix quickly
  • CR
    cynthia robinson
    Nov 5, 2025
    1.0
    The manager at this one is a rude sarcastic person(using that word bc it's not foul language). She needs to be trained in customer service. She was being fake nice and trying to gaslight me saying I was rude after her attitude upset me. Her words seemed nice but her actions told the truth. She was talking about me in a derogatory manner in Spanish to her employees thinking that I don't speak Spanish. I will never darken their doorstep ever again.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Windcrest, TX?

AutoZone Auto Parts in Windcrest, TX is open Monday through Friday from 7:30 AM to 9:00 PM, Saturdays from 7:30 AM to 10:00 PM, and Sundays from 7:30 AM to 9:00 PM.

What type of automotive products does AutoZone Windcrest offer?

The store offers a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.