AutoZone Auto Parts

4.2
679 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Montgomery in Willis, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Willis, TX or call us at (936) 856-4128.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
807 W Montgomery, Willis, TX
77378, United States

Hours

Reviews

4.2
679 reviews
5 stars
413
4 stars
122
3 stars
69
2 stars
25
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised staff for being helpful and knowledgeable, several reviews highlighted instances of rudeness and unprofessional behavior from certain employees.

Staff Knowledge

Customers frequently noted the expertise of staff members, particularly mentioning individuals like Betty, Nick, and Uriah for their helpfulness and ability to provide accurate information.

Service Speed

Several reviews mentioned quick service and efficient assistance, particularly in battery installations and part replacements, although some customers experienced delays during busy times.

Product Availability

Many customers appreciated the availability of parts and the ability to order items when not in stock, though there were complaints about receiving incorrect parts.

Store Environment

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • AV
    Alysia vera
    6 days ago
    5.0
    I had a fantastic experience at AutoZone today. Victoria was amazing! She helped me test my battery, walked me through purchasing the right replacement, and even installed the new one for me. She truly went above and beyond. Excellent customer service — thank you, Victoria!
  • JG
    Jose Garcia
    Oct 25, 2025
    5.0
    Autozone is such an amazing place the customer service is always a1, they never fail to help me and get me what I need, 10/10
  • LA
    litzy_ alieen
    Oct 15, 2025
    1.0
    the lady jennifer or whatever is very unprofessional i really don’t know why they would hire someone like her… hanging up on costumers and giving them an attitude just because she simply doesn’t want to search up specific parts.
  • LP
    Logan Parsons
    Oct 14, 2025
    5.0
    This location is awesome. Always get help and good advice when visiting here. Brittany and Henry are very knowledgeable. Would definitely recommend this place
  • EC
    Emry Cervantes
    Oct 12, 2025
    5.0
    VINCENT U. LORDDD I can not explain how helpful he was today just WOW!! He was outstanding this was the best service I have EVER got I’ve never been to an autozone where they give as great service as Vincent did!! Amazing customer service and definitely manager ready! If yall don’t promote him im gonna have to myself wow just WOW he is great!!!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Willis, TX?

The store is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, they provide both in-store pickup and same-day delivery services for customers.