Gerber Collision & Glass

Reviews

• KS

  Karissa Stroup

  Mar 30, 2026
  3.0
  Does great work, but fails to provide updates in a timely manner. Tells you your vehicle will be done one day but it’s not and then they won’t call and update you if it won’t be ready. I am understanding sometimes thing don’t happen like they should, part is delayed and stuff like that. But an update where they call me instead of me call them would have been great. I didn’t need an update every day, but at least once after two weeks would have been good. The first time I had a vehicle repaired here I had absolutely no issues, which is why I came to them again. I recommend asking them to order the parts, then bring the vehicle in for repairs, as the time frame they give you will be more accurate then.
• SM

  Sheila Meador

  Jan 28, 2026
  5.0
  My experience with Joe Hudson Jacksboro Hwy Wichita Falls Texas has been positive! Repairs were completed within quoted date, workmanship, fantastic, and regular updates were appreciated! Justin is a phenomenal employee who made the daunting weekly phone calls, and did so with friendly, sympathetic and top-notch professionalism! He knows his job and I hope his job knows how valuable he is! Five stars all the way around!!!
• KP

  K P

  Jan 20, 2026
  5.0
  We had a great experience with this company after having a minor wreck. Our estimator was Lynn Dutton and he did an excellent job through the whole process. Would recommend!
• BK

  Brent Keathley

  Dec 31, 2025
  5.0
  Fast, communicative, and friendly. Coordinated with USAA without me having to direct every step. I'll be using them for all repairs in the future, for sure.
• DR

  David Reece

  Dec 17, 2025
  1.0
  Joe Hudson’s is incompetent. They not only took 2 months to fix my SUV, they didn’t listen to anything I told them about my vehicle. They used an aftermarket bumper cover even though I told them it would not line up correctly. And now I am having it replaced with OEM parts. They also put my emblems on the side of the vehicle that needed repaired incorrectly. See pictures. Also replaced my tail lights with a whole different design and style of tail light that was on the truck and charged so much my insurance denied payment. They were supposed to complete more work they didn’t get done but have never called to set that up. They constantly call telling me I need to pay for the tail lights that are not the ones that were on it. Someone decided they could put on what ever style they wanted. Elizabeth was horrible and not only dropped the ball on my repairs, she out right lied about a part of the repair I told her not to do when I dropped it off and when they did there appraisal, luckily my insurance adjuster remembered us having the conversation So she stepped up and handled the issue. I would not recommend them to my worse enemy. They even went as far as to damage my personal property and I had some thing go missing, but they just hid behind their document you sign at drop off that says they aren’t responsible for personal belongings. The pictures are of what the tail lights looked like that was on the truck and the other one is what they put on it. And the emblems are passenger side and driver side, they couldn’t even match it up to the non Repaired side. And that’s just the tip of the iceberg berg

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