Many customers praised the friendly and helpful staff, highlighting individuals like Tammy and Gwen for their exceptional service.
Communication
Several reviews noted issues with communication regarding pricing and service details, leading to confusion and dissatisfaction.
Service Quality
While some customers reported excellent service and quick repairs, others experienced problems with the quality of work, including incorrect diagnoses and incomplete repairs.
Timeliness
Customers appreciated the quick turnaround for services, although some noted delays and overbooking issues.
Pricing Transparency
There were mixed reviews about pricing, with some customers feeling misled about costs and others appreciating fair pricing.
BW
Brayden Wymer
5 days ago
2.0
Well the service is great nice people just wish they where more clear on the diagnosis fee of $140, they are saying handing them the key is authorization no signature just verbal, bc im deciding to use someone else. I get it time is money and they wave the fee if you decide to go through with the repair just need better communication.
TS
Tom S
Sep 12, 2025
1.0
took all day for a 2 hour job ordered wrong part didn't clean up after greasy hand prints all over the place
AN
Annie Nicely
Aug 2, 2025
5.0
I highly recommend this shop! I was stuck on the way home to Colorado. They went above and beyond to help us find lodging. They are amazing!
GL
Gary Lindsay
Dec 20, 2023
5.0
Fast and friendly service. An all around great experience. I will definitely continue to do business with them.
BB
Brad
Sep 30, 2017
5.0
Been using these guys for over a year, and setvice is great and honest.
Frequently Asked Questions About OBY ENTERPRISES LC
What are the operating hours of North Texas Auto Service?
North Texas Auto Service is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is North Texas Auto Service located?
It is located at 2519 Montgomery Pl East, Wichita Falls, TX 76308, United States.
Does North Texas Auto Service offer wheelchair accessible facilities?
Yes, the business has a wheelchair accessible entrance, parking, and restrooms.
Can I pick up my auto parts in-store at North Texas Auto Service?
Yes, in-store pickup is available for your convenience.
Does North Texas Auto Service accept debit card payments?
Yes, debit card payments are accepted. They do not require cash only transactions.
Is an appointment required to visit North Texas Auto Service?
No appointment is necessary; you can visit during business hours without prior scheduling.
Does North Texas Auto Service offer oil changes and have mechanics on site?
Yes, the service center provides oil changes and has certified mechanics available.
Are there nearby dining options close to North Texas Auto Service?
Yes, nearby dining options include Grand Buffet Seafood & Sushi, Long John Silver's, Red Lobster, and Taco Bueno, great for meals before or after your visit.
What nearby hotels are convenient for customers visiting North Texas Auto Service?
Comfort Inn Wichita Falls South and La Quinta Inn and Suites by Wyndham Wichita Falls - MSU Area are close hotels, ideal for visitors who need overnight accommodation.
Are there any nearby shopping centers near North Texas Auto Service?
Yes, Wichita Falls Shopping Center is nearby and offers a wide range of shopping options to explore during your visit to the area.