Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- RestroomAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Joe Hudson's Collision Center
3511 Old Jacksboro Hwy, Wichita Falls, TX
76302, United States
Hours
Reviews
4.5
394 reviews
5 stars
327
4 stars
20
3 stars
6
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Communication
Many customers appreciated the consistent updates and communication throughout the repair process.
Quality of Work
While some reviews praised the quality of repairs, others reported significant issues with the work done, including incorrect parts and unfinished repairs.
Customer Service
The staff received mixed feedback; some customers highlighted excellent service and professionalism, while others experienced poor communication and unresponsiveness.
Timeliness
Several customers noted timely repairs and completion ahead of schedule, but others faced delays and scheduling issues.
- KKKeith KeathleyDec 31, 20255.0Fast, communicative, and friendly. Coordinated with USAA without me having to direct every step. I'll be using them for all repairs in the future, for sure.
- DRDavid ReeceDec 17, 20251.0Joe Hudson’s is incompetent. They not only took 2 months to fix my SUV, they didn’t listen to anything I told them about my vehicle. They used an aftermarket bumper cover even though I told them it would not line up correctly. And now I am having it replaced with OEM parts. They also put my emblems on the side of the vehicle that needed repaired incorrectly. See pictures. Also replaced my tail lights with a whole different design and style of tail light that was on the truck and charged so much my insurance denied payment. They were supposed to complete more work they didn’t get done but have never called to set that up. They constantly call telling me I need to pay for the tail lights that are not the ones that were on it. Someone decided they could put on what ever style they wanted. Elizabeth was horrible and not only dropped the ball on my repairs, she out right lied about a part of the repair I told her not to do when I dropped it off and when they did there appraisal, luckily my insurance adjuster remembered us having the conversation So she stepped up and handled the issue. I would not recommend them to my worse enemy. They even went as far as to damage my personal property and I had some thing go missing, but they just hid behind their document you sign at drop off that says they aren’t responsible for personal belongings. The pictures are of what the tail lights looked like that was on the truck and the other one is what they put on it. And the emblems are passenger side and driver side, they couldn’t even match it up to the non Repaired side. And that’s just the tip of the iceberg berg
- DCDAVID CARPENTERNov 24, 20255.0Work was done in a timely fashion. Thet kept me updated very well. Professional staff. I highly recommend this business.
- RGRahul GhoseNov 20, 20255.0From my drop off and until my pick up they are very responsive and punctual to get me update of my car. They are very good with diagnosis my car and they repaired my car well. I am satisfied with their service.
- RSRobert SneedNov 11, 20255.0Great work was so pleased
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can a brand new vehicle involved in an accident be restored to look new again?
Yes, Joe Hudson’s Collision Center uses a state of the art computerized paint mixing system to accurately match your vehicle’s original finish.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
Repair time depends on the damage complexity; repairs are done promptly without compromising quality standards.
What payment methods are accepted for vehicle repairs?
Payments can be made via insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car is ready for pickup after repairs?
You will receive a call informing you once all repairs and inspections are complete and your vehicle is ready.
What brands does Joe Hudson’s Collision Center service?
They service a wide range including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Ford, Honda, Tesla, Audi, Volkswagen, and many more.
What are the operating hours of Joe Hudson’s Collision Center in Wichita Falls?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center provide warranty on their repairs?
Yes, they offer a lifetime warranty on metalwork and warranty on all structural and dent repairs.
Are there nearby car rental services to use while my vehicle is being repaired?
Yes, Enterprise Rent-A-Car and Hertz rental agencies are nearby, offering convenient vehicle rental options during your repair.
Where can I go for automotive tires and repairs near Joe Hudson’s Collision Center?
Nearby options include Whatley Mobile Tire and Jerry’s Tire Shop for tire sales and repair services.
Are there places near Joe Hudson’s Collision Center where I can shop or grab a bite before or after my visit?
Yes, CVS Pharmacy and Beauty, Redbox rental kiosk, La Autentica Michoacana ice cream shop, and Lone Star Bar are nearby for shopping, snacks, and entertainment.