Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kemp Blvd in Wichita Falls, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita Falls, TX or call us at (940) 692-3414.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Staff Knowledge
While some reviews highlighted knowledgeable staff, others pointed out instances of untrained or clueless employees, indicating inconsistency in staff expertise.
Store Environment
The store was frequently described as well-stocked, clean, and organized, contributing positively to the shopping experience.
Mixed Experiences
Several customers reported negative experiences with specific employees or management, suggesting a need for improved training and customer interaction.
Product Availability
Customers appreciated the availability of parts and tools, often noting that the store had what they needed for their automotive repairs.
NH
Natalie Henderson
Nov 7, 2025
5.0
Took in my vehicle and asked if they would hook up to the machine that tells me if anything is wrong with the engine. I had an engine light coming on and off. Staff explained what it could be, heard my engine advised he suspected another issue and what was probably needed. I wanted to purchase a part and they advised not to buy it until we found out for sure. Staff professional, friendly, efficient and kind. Highly recommend.
CS
Chad Staelens
Oct 18, 2025
1.0
Store manager is a jerk. Refuse to follow policy for a return. Went to another store in town and they had no problem returning the unopened item. And they reported him to the GM. Said they hear that about him all the time, trying to start confrontations with customers.
AW
Alpha Wolf
Oct 17, 2025
5.0
I’m so pleased with the customer service I got from Ethan and I would recommend my friends and family to him for how good he was and being a lifesaver for the part that I needed for my vehicle that man should get a raise
ET
Ernest Terry
Oct 1, 2025
5.0
Friendly staff, knowledgeable, professional and competent. Been going for decades, will keep going.
BG
Byron Gunn
Sep 7, 2025
5.0
Quite and peaceful place very friendly staff, help me with check engine lite and told me witch store had the part cause they didn't have it in stock.