Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Kemp Blvd in Wichita Falls, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita Falls, TX or call us at (940) 692-3414.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of parts and tools, often finding what they needed quickly.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Professionalism
Several reviews mentioned unprofessional behavior from certain employees, contrasting with the positive experiences shared by others.
DR
Delmer Rios
Dec 21, 2025
5.0
Very friendly staff, very good products and excellent prices
NH
Natalie Henderson
Nov 7, 2025
5.0
Took in my vehicle and asked if they would hook up to the machine that tells me if anything is wrong with the engine. I had an engine light coming on and off. Staff explained what it could be, heard my engine advised he suspected another issue and what was probably needed. I wanted to purchase a part and they advised not to buy it until we found out for sure. Staff professional, friendly, efficient and kind. Highly recommend.
CS
Chad Staelens
Oct 18, 2025
1.0
Store manager is a jerk. Refuse to follow policy for a return. Went to another store in town and they had no problem returning the unopened item. And they reported him to the GM. Said they hear that about him all the time, trying to start confrontations with customers.
AW
Alpha Wolf
Oct 17, 2025
5.0
I’m so pleased with the customer service I got from Ethan and I would recommend my friends and family to him for how good he was and being a lifesaver for the part that I needed for my vehicle that man should get a raise
ET
Ernest Terry
Oct 1, 2025
5.0
Friendly staff, knowledgeable, professional and competent. Been going for decades, will keep going.