Eagle Auto Body was established in Decatur TX in 2017. In 2019 Eagle Auto Body entered the Wichita Falls market with our first location on Barnett Rd. With the focus on customer service we quickly grew into a second location that opened early 2021. At Eagle we pride ourselves on providing a Great customer experience while performing a quality repair. Eagle Auto Body is a locally owned and operated Collision Repair Facility. We believe in giving back to our community and keeping our dollars local. We offer a first responder and military discount to say Thanks for Your service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.