Business Details
About
Auto Body ShopTowing Service Station
Frank's Body Shop provides collision repair, paint and refinishing, structural work, paintless dent repair, glass replacement, fiber glass, and towing services to the greater Whitesboro, TX area.
Location
Hours
Reviews
4.7
36 reviews
5 stars
31
4 stars
3
3 stars0
2 stars0
1 star
2
- FAFrancis ayalaJul 19, 20255.0Very nice people and professional
- KLKenneth LeeJun 13, 20251.0Almost 15% over written estimate due to additional parts? Most, if not all companies would call customer if cost exceeded the cost estimate because if I’d have known that, then I would have filed on insurance instead of out-of-pocket. $2,579 vs $2,940. They did an adequate job as one would expect from a body shop, but this is the first time I’ve ever had an estimate not be accurate without a phone call approval/notification for a cost estimate overrun. So in real numbers: Insurance deductible out-of-pocket with phone call to stop work and file insurance $500 and without a phone call notification $2,940 as payed, and probably partially why the call rule is widely accepted.
- BMBrian MoxleyDec 18, 20225.0Long way out got but got mother in laws caddy off the lot. She got pulled out the ditch and it didn't cost a lot.
Frequently Asked Questions About Frank's Body Shop
What should I do after an accident?
After an accident, follow these steps: 1. Contact the police. 2. Call for a tow truck at 903-564-9955. 3. Document the scene by photographing both vehicles. 4. Obtain contact information from any witnesses. 5. Reach out to Raelene at Frank's Body Shop at 903-564-9455. 6. Notify your insurance provider. 7. Inform your insurance company that your vehicle is at Frank's Body Shop.
Can I choose my own body shop, or do I have to use one recommended by my insurance?
You have the legal right to select your preferred repair shop. Insurance companies are not permitted to dictate where you take your vehicle for repairs. The decision is entirely yours to make.
How long will the repairs take?
The duration of repairs varies based on factors such as damage severity, parts availability, and insurance approval. Typically, repairs can take anywhere from several days to a few weeks. Frank's Body Shop will provide you with a more accurate timeline after conducting the initial assessment.
Will my car look the same after repairs?
Our goal at Frank's Body Shop is to restore your vehicle to its pre-accident condition. We utilize factory-quality paint and parts, ensuring precise color matching and panel alignment for a seamless finish.
Do you offer a warranty on repairs?
We provide a lifetime warranty on our workmanship and paint for as long as you own the vehicle. Please inquire about the specific details of our warranty coverage.
What is Paintless Dent Repair (PDR)?
Paintless Dent Repair is a specialized technique used to remove minor dents without the need for repainting. This method is generally quicker, more cost-effective, and maintains your vehicle's original factory finish.
Can you help with my insurance claim?
Yes, we offer comprehensive assistance with insurance claims. Our services include providing estimates, preparing necessary documentation, and communicating directly with your insurance provider on your behalf. We handle these aspects to simplify the process for you.
Do you use OEM or aftermarket parts?
The choice between OEM (Original Equipment Manufacturer) and aftermarket parts depends on your specific insurance policy and personal preferences. We can discuss the options available to you based on these factors.
What if my airbags deploy?
Airbag deployment typically indicates that your vehicle has experienced significant impact. In such cases, it's crucial to have your vehicle thoroughly inspected. At Frank's Body Shop, we follow a comprehensive process to ensure both your safety and the structural integrity of your vehicle.
What types of vehicles do you repair?
Our services extend to all makes and models, including passenger cars, trucks, SUVs, and select commercial vehicles. We have the expertise to handle a wide range of vehicle types.
What should I do immediately after an accident?
After an accident, contact the police, call a tow truck at 903-564-9955, photograph the scene, collect witness information, contact Raelene at Frank's Body Shop (903-564-9455), notify your insurance, and inform them your vehicle is at Frank's Body Shop.
Am I required to use a body shop recommended by my insurance?
You have the legal right to choose your own repair shop; insurance companies cannot force you to use their recommended shops.
How long does vehicle repair usually take at Frank's Body Shop?
Repair times vary based on damage, parts availability, and insurance approval but typically range from several days to a few weeks. Frank's can provide a more precise timeline after assessment.
Does Frank's Body Shop provide a warranty on repairs?
Yes, they offer a lifetime warranty on workmanship and paint coverage for as long as you own your vehicle.
What types of vehicles can Frank's Body Shop repair?
They repair all makes and models, including passenger cars, trucks, SUVs, and select commercial vehicles.
Where is Frank's Body Shop located?
Frank's Body Shop is located at 31079 US Highway 82, Whitesboro, TX 76273.
What nearby services can assist with insurance for vehicle repairs?
Nearby American Legacy Insurance is an insurance agency you can visit to assist with claims related to your vehicle repairs.
Is there a nearby dining option where I can eat while my car is being repaired?
Yes, Lucky Cafe and Mr. Jose Mexican Cuisine are nearby restaurants where you can enjoy a meal during your visit to Frank's Body Shop.
Are there other automotive services near Frank’s Body Shop?
Frank's Towing Plus provides towing and automotive repair services nearby, and there are also car dealers like Gavin Thompson and Freedom RAM Trucks in the area for vehicle purchases or parts.
What are Frank's Body Shop's business hours?
Frank's Body Shop is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays, Sundays, and certain holidays.