Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mcarthur Drive in West Orange, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Orange, TX or call us at (409) 882-0160.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
396 reviews
5 stars
244
4 stars
83
3 stars
35
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to assist, particularly highlighting employees like Lance, Mary, and Dillon.
Product Issues
Some customers reported issues with defective products, such as batteries and alternators, and dissatisfaction with the handling of returns.
Store Environment
The store was frequently described as clean and friendly, creating a positive atmosphere for customers.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific employees being rude or unhelpful, indicating inconsistency in service.
Availability of Parts
Customers appreciated the availability of parts and the store's ability to help find what they needed, although some experienced stock shortages.
- CCCaneNov 14, 20251.0Extremely overpriced I only go here last resort
- CSCody StellyOct 22, 20251.0Stole my money off my card. I had to call the cops after the cops had apparently already just left the location. I was forced to leave with no money, no part and no receipt because "their computer froze" however my bank statement and missing money shows the transaction complete and the money transfered to them! They absolutely refuse to take responsibility for anything. Worst parts store and employees i have ever delt with. The "manager" was more worried about being home than dealing with her job so she had to be called several times even once by an officer to talk to. This is not over and I will continue untill my money is returned.
- DSDanielle SutherlandAug 11, 20255.0I purchased a car battery from AutoZone March 20th and it died less than 6 months later. Tavi and Aspen were amazing and showed exemplary customer service. After a rough start trying to return the battery a few days ago and being told that I was not going to be allowed a refund by the shift leader, I returned to speak with the Store Manager, Aspen. I was assisted by both Tavi and Aspen, and they restored my faith in AutoZone. I received a full refund and I will be returning for any other auto related purchases I may need in the future.
- BBBrandonAug 9, 20252.0Wouldn’t help me clear my code even though it was something minor made me buy my own code reader just to clear it
- ACAngela CutterAug 7, 20255.0Very clean and friendly place especially if you come in frustrated with car problems. Staff are extremely knowledgeable.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in West Orange, TX?
AutoZone Auto Parts on MacArthur Drive is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.
Does AutoZone Auto Parts in West Orange offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services at their West Orange location.
What types of auto products can I buy at AutoZone Auto Parts on MacArthur Drive?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
How can I contact AutoZone Auto Parts in West Orange for customer service?
You can call them at (409) 882-0160 or email customer.service@autozone.com for assistance.
What brands of auto parts does AutoZone Auto Parts in West Orange carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a website where I can shop AutoZone products online or check this store's info?
Yes, you can visit https://www.autozone.com/locations/tx/west-orange/2003-macarthur-drive.html to shop online or learn more about this location.
What nearby businesses or services are located near AutoZone Auto Parts on MacArthur Drive?
Nearby places include Graceland Portable Buildings, Mello Plumbing, Apex Audio & Accessories, Firestone Community Federal Credit Union, NAPA Auto Parts, Robert's Body Shop, Domino's Pizza, and Luxe Nail Bar among others.
Are there dining options near AutoZone Auto Parts in West Orange?
Yes, nearby restaurants include Domino's Pizza, Kotoyama (a Japanese restaurant), KFC, Texas Snostorms (an ice cream and smoothie shop), and J & J Wings & Seafood.
What automotive service shops are located close to AutoZone Auto Parts in West Orange?
Nearby automotive-related businesses include Robert's Body Shop, Apex Audio & Accessories, A A Muffler and Custom Shop, and NAPA Auto Parts for auto parts and repairs.
What payment methods are accepted at this AutoZone location?
This AutoZone location does not require cash only, so they accept various forms of payment.