Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mcarthur Drive in West Orange, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Orange, TX or call us at (409) 882-0160.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
399 reviews
5 stars
245
4 stars
84
3 stars
35
2 stars
11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning employees like Lance, Aspen, and Dillon for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, although some experienced issues with specific items being out of stock.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude employees and poor service in certain instances, indicating inconsistency in customer experiences.
Pricing Concerns
Several customers mentioned that prices were perceived as high, with some stating they would only visit as a last resort.
Store Environment
The store was described as clean and friendly, contributing to a positive shopping atmosphere for many customers.
- JSJ SlzDec 27, 20252.0Went in for a relay for vehicle- got part, but incorrect style relay (no biggie) so I went to return the part and get the correct one. The employee Aspen seemed more concerned with talking to a coworker about a kid's xmas present than attempting to help me find the correct part. She took my car info and looked it up and said "oh that's it" then went back to talking to her coworker while just ignoring me trying to explain that I had an oem make/model/part number and just hurriedly processed my return. I didn't expect her to be held in rapt attention while I explained my situation, but it would've been nice to at least be humored and look up the part. *shrugs* I'm at O'Reilly in BC now, maybe I'll have better luck 🤷
- LLLilianNov 25, 20255.0Robert was very helpful. Thank you
- CCCaneNov 14, 20251.0Extremely overpriced I only go here last resort
- CSCody StellyOct 22, 20251.0Stole my money off my card. I had to call the cops after the cops had apparently already just left the location. I was forced to leave with no money, no part and no receipt because "their computer froze" however my bank statement and missing money shows the transaction complete and the money transfered to them! They absolutely refuse to take responsibility for anything. Worst parts store and employees i have ever delt with. The "manager" was more worried about being home than dealing with her job so she had to be called several times even once by an officer to talk to. This is not over and I will continue untill my money is returned.
- DSDanielle SutherlandAug 11, 20255.0I purchased a car battery from AutoZone March 20th and it died less than 6 months later. Tavi and Aspen were amazing and showed exemplary customer service. After a rough start trying to return the battery a few days ago and being told that I was not going to be allowed a refund by the shift leader, I returned to speak with the Store Manager, Aspen. I was assisted by both Tavi and Aspen, and they restored my faith in AutoZone. I received a full refund and I will be returning for any other auto related purchases I may need in the future.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in West Orange, TX?
AutoZone Auto Parts on MacArthur Drive is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.
Does AutoZone Auto Parts in West Orange offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services at their West Orange location.
What types of auto products can I buy at AutoZone Auto Parts on MacArthur Drive?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
How can I contact AutoZone Auto Parts in West Orange for customer service?
You can call them at (409) 882-0160 or email customer.service@autozone.com for assistance.
What brands of auto parts does AutoZone Auto Parts in West Orange carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a website where I can shop AutoZone products online or check this store's info?
Yes, you can visit https://www.autozone.com/locations/tx/west-orange/2003-macarthur-drive.html to shop online or learn more about this location.
What nearby businesses or services are located near AutoZone Auto Parts on MacArthur Drive?
Nearby places include Graceland Portable Buildings, Mello Plumbing, Apex Audio & Accessories, Firestone Community Federal Credit Union, NAPA Auto Parts, Robert's Body Shop, Domino's Pizza, and Luxe Nail Bar among others.
Are there dining options near AutoZone Auto Parts in West Orange?
Yes, nearby restaurants include Domino's Pizza, Kotoyama (a Japanese restaurant), KFC, Texas Snostorms (an ice cream and smoothie shop), and J & J Wings & Seafood.
What automotive service shops are located close to AutoZone Auto Parts in West Orange?
Nearby automotive-related businesses include Robert's Body Shop, Apex Audio & Accessories, A A Muffler and Custom Shop, and NAPA Auto Parts for auto parts and repairs.
What payment methods are accepted at this AutoZone location?
This AutoZone location does not require cash only, so they accept various forms of payment.