Customers consistently praised the business for its honesty and transparency regarding repairs and pricing.
Quality Service
Many reviews highlighted the high quality of service and workmanship provided by the staff.
Fair Pricing
Numerous customers noted that the prices were reasonable and fair compared to other shops.
Customer Trust
Long-term customers expressed strong trust in the business, often returning for years without issues.
Professional Staff
The staff was frequently described as professional, knowledgeable, and friendly, contributing to a positive customer experience.
JE
Joe Ferrer - Houston Real Estate
Nov 11, 2025
5.0
Great Service and Complete honesty which is rare with an Auto Repair Shop.
QS
Quetzaly Solano
Nov 9, 2025
2.0
As part of a wheel rotation, they claimed that a TPMS monitor "fell out" broken, though they had all been working just fine before the rotation. So, I ended up paying parts and labour to get it replaced. Additionally, they left one tire overinflated and lost a valve stem cover to another tire. So, all of this left me feeling like they were careless, broke things, and charged me to fix it.
My wife has been servicing her car here for years, but I was really unhappy with this service. I don't think I will return and might recommend she take hers somewhere else.
SH
Suzanne Huston
Oct 30, 2025
5.0
First time here. My door handle broke off in my hand and my horn stopped working. Didn't know if they could help. Not only did they help they repaired both problems in ONE DAY! Car was fixed and back to me the next afternoon. Reasonable price, friendly people, great service- can't be beat! I will be back as needed and would highly recommend to others.
BM
Bryan Mize
Oct 28, 2025
5.0
I recently dropped of my 2010 Yukon XL for rear main seal replacement. The job was completed ahead of the time they forcasted, pricing was fair, and there are no more puddles in my driveway!!! I highly recommend this shop!
NL
Nassau Bay Local
Oct 22, 2025
5.0
Ray is an amazing guy, true master of his craft. His shop does great work at a reasonable price. One of the last places around that will align classic cars. Their body work is also impeccable.
Frequently Asked Questions About Benson's Wheel Alignment & Service
What services does Benson's Wheel Alignment & Service provide?
Benson's Wheel Alignment & Service offers wheel alignment, auto air conditioning repair, brake service, tire repair, and tune-up services.
What brands of tires and parts are available at Benson's Wheel Alignment & Service?
They provide Michelin tires, all major tire brands, Moog suspension parts, Wagner brake parts, and E.O. parts when preferred.
What are the operating hours for Benson's Wheel Alignment & Service?
They are open Monday through Friday from 7:00 AM to 6:00 PM and are closed on Saturdays and Sundays.
Where is Benson's Wheel Alignment & Service located?
They are located at 18430 S. Hwy 3, Webster, TX 77598, USA.
Which payment options are accepted at Benson's Wheel Alignment & Service?
They accept American Express, Cash, Checks, Discover, MasterCard, and Visa.
Does Benson's Wheel Alignment & Service require appointments?
Yes, appointments are required for their services.
Is there free parking available at Benson's Wheel Alignment & Service?
Yes, they offer free onsite parking for customers.
Are there nearby automotive repair shops to Benson's Wheel Alignment & Service where I can get additional services?
Yes, nearby automotive repair options include Bayside Frame Auto Body & Paint and AAMCO Transmissions & Total Car Care for transmission and brake services.
What community and government services are near Benson's Wheel Alignment & Service that customers might visit?
Nearby community services include Webster City Hall, Webster Fire Department, and the City of Webster Civic Center, useful for civic and emergency services.
Are there any local attractions or facilities near Benson's where customers can spend time while waiting?
Customers can visit the City of Webster Civic Center for events or recreation, and there are several nearby churches like Praise Chapel and Oasis Church for community activities.