Advance Auto Parts

4.2
377 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 15460 Galveston Road in Webster offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
15460 Galveston Road, Webster, TX
77598, United States

Hours

Reviews

4.2
376 reviews
5 stars
240
4 stars
60
3 stars
31
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Rashad and Michelle, received high praise for their helpfulness, friendliness, and professionalism, with many customers noting their willingness to go above and beyond.

Product Knowledge

Customers appreciated the staff's expertise in helping them find the right parts and providing valuable advice, enhancing their overall shopping experience.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude behavior from some employees, leading to a few customers expressing dissatisfaction.

Installation Services

Several customers mentioned the convenience of complimentary installation services for batteries and wipers, which added to their positive experiences.

Order Fulfillment Issues

There were complaints regarding online order readiness and fulfillment, with some customers experiencing delays or issues with their pickups.
  • AB
    Ashton Bartlett
    2 days ago
    1.0
    They need more sales associates!! I had a man walk past me two different times and never once asked if I needed help finding something. I’ll just assume he was busy and not just rude. Although walk past someone two different times and they’re still standing in the same spot more than likely they need help.
  • LJ
    Larry Jenkins
    Nov 16, 2025
    5.0
    Mr.Steve was awesome!!!! Royal customer service!!!
  • OS
    om shiv
    Nov 9, 2025
    5.0
    Best place for car parts & battery check, Mr Steve is full of knowledge & so helpful, experience is everything, best employee keep customers forever, because of him advance auto part have customer forever Thank you Mr Steve for your time & help
  • CF
    Christian Farias
    Nov 4, 2025
    5.0
    Michelle provided excellent services! Avoid going to auto zone. They were rude. Here they were very polite and helpful.
  • FB
    Fred A. Brown
    Oct 28, 2025
    5.0
    The Man behind the counter was very helpful.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*