Enterprise Rent-A-Car

3.7
456 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Weatherford, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Weatherford location today.

Location

Enterprise Rent-A-Car
802 Fort Worth Hwy, Weatherford, TX
76086, United States

Hours

Reviews

3.7
456 reviews
5 stars
264
4 stars
36
3 stars
26
2 stars
18
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members were praised for their friendliness and helpfulness, many customers reported rude and unprofessional behavior, particularly from specific employees.

Wait Times

Customers frequently experienced long wait times, often exceeding an hour, even with reservations, leading to frustration and dissatisfaction.

Vehicle Condition

Several reviews mentioned receiving dirty or poorly maintained vehicles, with issues such as smoke odors and unclean interiors.

Staffing Issues

The location is often described as understaffed, contributing to the long wait times and overall disorganization.

Reservation Problems

Many customers reported issues with reservations, including cars not being available despite confirmations, leading to significant inconvenience.
  • ME
    mark elbers
    5 days ago
    5.0
    TJ was great and friendly and made the rental car process super easy
  • SP
    Susanna Petersen
    Nov 15, 2025
    5.0
    Reading the negative posts makes me feel like got real lucky & I won the lottery. I didn't have to wait at all, when I walked in the doors there were six people standing behind the counter and no customers. I was able to get the exact car that I needed and extend my reservation two times because the repair shop needed more time. Not at any point was the experience unpleasant or frustrating. Everybody was very kind and eager to help.
  • BS
    Baylee Santana
    Oct 15, 2025
    1.0
    Terrible experience from start to finish! The first day it took over an hour and a half just to get a car. The lady handling my card said it didn’t go through and told us we’d have to come back the next day because, according to their policy, they can only swipe a card once in 24 hours, absolutely ridiculous! We made an appointment for the next day, but when we arrived, they couldn’t find our appointment. After waiting another hour, we were finally given a dirty truck with hardly any gas, stains, dirt, deer corn, and mud inside and out. Completely disgusting. To make it worse, we returned the truck with a full tank, but they never refunded my $50 deposit. The employees have no clue what they’re doing, can’t answer basic questions, and the parking lot is a total mess ,like playing Tetris trying to get in or out.I will never use this company again. Save yourself the stress and go somewhere else!
  • GM
    Gregory McHenry
    Oct 12, 2025
    3.0
    Slow to get your car but nice cars they do a good job cleaning them and get u what you need.
  • KA
    Katie Arnold
    Oct 6, 2025
    1.0
    Called 3 different times in one day to extend my rental and sat on hold for 30+ minutes each time without ever being connected to someone who works at Enterprise. Extremely frustrating, especially listening to the exact same recording that said "we're willing to go the extra mile for you" and "we make it a goal to give every customer a great experience". There was no option for a call back or to leave a message. I rented the vehicle because my car was in the shop and had no other options. I will definitely be looking at other companies before choosing this Enterprise location ever again, this experience was horrible.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Weatherford, TX?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Weatherford?

The Weatherford location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.