Mavis Tires & Brakes

4.4
816 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Waxahachie.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
1303 N Highway 77, Waxahachie, TX
75165, United States

Hours

Reviews

4.4
802 reviews
5 stars
642
4 stars
45
3 stars
15
2 stars
9
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers expressing appreciation for their honesty and integrity.

Efficiency

Customers frequently mention quick service and minimal wait times, highlighting the speed at which their vehicle issues are addressed.

Trustworthiness

Several reviews emphasize the shop's honesty and transparency, with customers feeling they received fair treatment and were not pressured into unnecessary repairs.

Mixed Experiences

While many reviews are positive, there are some reports of unprofessional behavior and dissatisfaction with specific staff interactions, indicating inconsistency in service quality.
  • MM
    molly meara
    3 days ago
    5.0
    First time here and I will definitely be returning! Nikki and Victoria were so helpful and friendly. Got everything I needed fixed and were very informative on all of my questions
  • MC
    Matt Crain
    Jan 4, 2026
    5.0
    Nikki, Victoria, and the techs are awesome! They matched pricing, got me in same day, and were extremely helpful and willing to go above and beyond. I will definitely be coming back and doing more business here!
  • RG
    Ruby Gutierrez
    Dec 31, 2025
    1.0
    I wouldn't recommend going here. I called to get a simple quote and the lady said her regional manager said they can't do that. I asked to speak to someone over him. He then takes the phone from her and says how can I help you? I tell him I never asked to speak to you but to someone HIGHER than him. They gave me a 1800 number then he says you can call the number but the call will come back to him and he will address the same way. He told me it would take a lot to put all my information in the system just to give out a quote and that's not how they do things. I said I've called every where else and they where able to give me a quote. He said we'll unfortunately they dont do that. Ŵow talk about being so lazy!!! He said unfortunately I'll never be able to talk to his boss. The calls go back to him. Well then I'll just go on Google and leave a review is what I said and hung up. Hes not even doing the work so why is he worried about typing in all my information into the system. I tell you LAZY PEOPLE! If he was like this with just a quote so arrogant and lazy image having a real issue with there service and image not being able to make a complaint against HIM because the call will just rerout back to him! Be ware people don't make this mistake in taking your vehicle here. Don't say I didn't warn you. Bet he will be the one to come back on and try and clean up his OWN mess! BTW his name is Trevor.
  • JB
    Jennifer Beggs
    Dec 29, 2025
    5.0
    This place was an absolute GOD send! On Christmas Eve, I had a HUGE nail in my tire. At like 2:30pm, we called Mavis Tires and Brakes, and Nikki answered, telling us to come on down! While 3 wonderful ypung men repaired my tire, Nikki and Victoria chatted with my mother and I. Everyone was extremely pleasant and personable. I was out of there in maybe 15 mins. On Christmas Eve! I can't recommend them enough.
  • JJ
    Jabari Jones
    Dec 14, 2025
    5.0
    I had a great experience at Mavis Tires & Brakes and can’t say enough about their honesty and customer service. We came in with an issue involving a loose battery and a missing lug. The staff was incredibly helpful, took the time to properly diagnose the problem, and quickly identified what was going on. What really stood out was their integrity. Not only did they secure the loose battery, but they also found an extra lug to replace the missing one—saving us a huge expense. Another shop had told us it would cost $600 just to address the missing lug, which clearly wasn’t the case here. The team at Maxie Tires & Brakes was professional, knowledgeable, and genuinely focused on helping us rather than overcharging us. Because of this experience, they’ve earned our trust. We will definitely be coming back for all of our car and truck needs. Highly recommended!

Frequently Asked Questions About Mavis Tires & Brakes

What types of auto services does NTB-National Tire & Battery in Waxahachie offer?

NTB-National Tire & Battery offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.

What are the operating hours for NTB-National Tire & Battery in Waxahachie?

The store is open Monday to Wednesday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.