Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ferris Rd in Waxahachie, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waxahachie, TX or call us at (972) 937-3232.
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting employees like Donnie, DJ, and Josiah.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including being ignored or receiving incorrect information.
Product Availability
Customers frequently noted that the store had the parts they needed in stock and appreciated the quick service.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
Employee Knowledge
Several reviews highlighted the staff's knowledge about products and their ability to assist customers effectively.
SS
Spongeiac
Nov 10, 2025
2.0
I bought a battery from here and the service parts manager was very helpful and sweet but the store manager was rude. I can't remember their names but I definitely remember faces. If and when I ever have to go back I hope that the parts manager is there because he'll be the only one helping me from now on!
KP
Kayla Pavao
Oct 24, 2025
5.0
Dear AutoZone of Waxahachie - Donnie needs a raise!
I went to AutoZone today on an errand for my husband and a man named DJ/Donnie greeted me and asked how he could be of assistance. He looked up the items that I needed but mentioned that the computer didn't show it in stock within the district. It was unfortunate to hear so I went out to my car to find another car-parts store in town. While idling and looking up a different store, I noticed him looking around in the parking lot for something or someone. He came up beside my car (In the rain) and let me know that he had googled the needed parts and manually tracked down and found the parts on some stock shelves in the store!
I was honestly shocked at the intentionality that he put into trying to find what I needed. I left AutoZone feeling so valued as a customer, knowing that he didn't just go above and beyond in tracking down the part, but he also tried to track me down to make sure that I left with what I needed!
That alone makes me want to use AutoZone for ever. Seriously. Best service ever. Please give him a raise or shoutout or both.
Sincerely,
A forever customer
ES
Elaiysha Stewart
Oct 24, 2025
5.0
Just stopped here before we got on the road
Needed wiper blades Donnie was warm and welcoming and very knowledgeable and he knew about the discounts that were available at the time. I live in oak cliff but will gladly drive back here for his help. Great customer service
SM
Silvia mejia
Oct 20, 2025
1.0
Ssooooo bad customer service I walked in they ignored me. I walked out. I hated this place
GJ
Gabriella Jaramillo
Oct 7, 2025
5.0
Absolutely the best auto parts store in the world! Huge thank you to all the team members who helped me along the way recently and in the past! Also huge shoutout to Donnie for always being above it all and helping each and every person and going above and beyond! Thanks Autozone Waxahachie!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Waxahachie, TX?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located?
It is located at 1000 Ferris Rd, Waxahachie, TX 75165, USA.
What types of auto parts and products does AutoZone offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup as well as same-day delivery services. Curbside pickup is also available.
How can I contact AutoZone Auto Parts in Waxahachie for inquiries?
You can call them at (972) 937-3232 or email customer.service@autozone.com.
What is the website URL for AutoZone Auto Parts Waxahachie?
The website is https://www.autozone.com/locations/tx/waxahachie/1000-ferris-rd.html where you can shop online or learn more about their products and services.
Are there any nearby dining options close to AutoZone Auto Parts on Ferris Rd?
Yes, nearby restaurants include Subway and Taco Casa, which are convenient spots to grab a meal before or after shopping for auto parts.
What nearby businesses could be useful if I need additional automotive or repair services?
Close to AutoZone, you can find Veteran Garage Door Repair and other automotive-related services, making it easy to manage various repair needs in one trip.
Are there salons or spas near AutoZone Auto Parts where I can relax during my visit?
Yes, Headrush Hair Design, Hollywood Nails and Spa, and Body and Sole Massage are nearby beauty and spa centers where you can unwind.
What makes AutoZone Auto Parts in Waxahachie unique compared to its competitors?
AutoZone offers extensive in-store shopping, in-store pickup, same-day delivery, and curbside pickup with a wide range of trusted brands, serving customers since 1979. Competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.