AutoZone Auto Parts

4.2
653 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ferris Rd in Waxahachie, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waxahachie, TX or call us at (972) 937-3232.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1000 Ferris Rd, Waxahachie, TX
75165, United States

Hours

Reviews

4.2
653 reviews
5 stars
384
4 stars
141
3 stars
64
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting employees like Donnie, DJ, and Josiah.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, including being ignored or receiving incorrect information.

Product Availability

Customers frequently noted that the store had the parts they needed in stock and appreciated the quick service.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience.

Employee Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to assist customers effectively.
  • SS
    Spongeiac
    Nov 10, 2025
    2.0
    I bought a battery from here and the service parts manager was very helpful and sweet but the store manager was rude. I can't remember their names but I definitely remember faces. If and when I ever have to go back I hope that the parts manager is there because he'll be the only one helping me from now on!
  • KP
    Kayla Pavao
    Oct 24, 2025
    5.0
    Dear AutoZone of Waxahachie - Donnie needs a raise! I went to AutoZone today on an errand for my husband and a man named DJ/Donnie greeted me and asked how he could be of assistance. He looked up the items that I needed but mentioned that the computer didn't show it in stock within the district. It was unfortunate to hear so I went out to my car to find another car-parts store in town. While idling and looking up a different store, I noticed him looking around in the parking lot for something or someone. He came up beside my car (In the rain) and let me know that he had googled the needed parts and manually tracked down and found the parts on some stock shelves in the store! I was honestly shocked at the intentionality that he put into trying to find what I needed. I left AutoZone feeling so valued as a customer, knowing that he didn't just go above and beyond in tracking down the part, but he also tried to track me down to make sure that I left with what I needed! That alone makes me want to use AutoZone for ever. Seriously. Best service ever. Please give him a raise or shoutout or both. Sincerely, A forever customer
  • ES
    Elaiysha Stewart
    Oct 24, 2025
    5.0
    Just stopped here before we got on the road Needed wiper blades Donnie was warm and welcoming and very knowledgeable and he knew about the discounts that were available at the time. I live in oak cliff but will gladly drive back here for his help. Great customer service
  • SM
    Silvia mejia
    Oct 20, 2025
    1.0
    Ssooooo bad customer service I walked in they ignored me. I walked out. I hated this place
  • GJ
    Gabriella Jaramillo
    Oct 7, 2025
    5.0
    Absolutely the best auto parts store in the world! Huge thank you to all the team members who helped me along the way recently and in the past! Also huge shoutout to Donnie for always being above it all and helping each and every person and going above and beyond! Thanks Autozone Waxahachie!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Waxahachie, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located?

It is located at 1000 Ferris Rd, Waxahachie, TX 75165, USA.