Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Waco area, turn to Safelite AutoGlass . Those in central Waco or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4301 Franklin Ave, Safelite AutoGlass Waco repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Location
Hours
Reviews
4.1
158 reviews
5 stars
111
4 stars
9
3 stars1
2 stars
13
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting excellent customer service and timely repairs.
Communication
Several reviews noted poor communication regarding appointment scheduling and service updates, leading to frustration among customers.
Repair Issues
A number of customers reported issues with incorrect installations and damage to their vehicles during the repair process, leading to dissatisfaction.
Pricing Concerns
Customers expressed concerns about high prices and unexpected costs, particularly regarding additional services like calibration.
Convenience
Many customers appreciated the ease of scheduling appointments online and the convenience of mobile service options.
- RKReagan Karnes4 days ago1.0If I could give zero stars I would! The worst experience and customer service I have ever dealt with. A scam of a business!! Do not use them! I booked my appointment on the website and it said the bill was going to be 70$… wrong 750$ later…. Yeah crazy! A good business would discuss pricing before the job gets started I would think especially when the price goes way up like that. Anyway they let me walk out of the building with me thinking the bill was paid and now sent my payment to collections with not even a days notice and 750$ for a windshield when it takes them an hour for the repair is disgusting. This place should be shut down!! What is wrong with you guys? Seriously. Just horrible.
- MSMichael Stark6 days ago5.0Caleb coordinated his ETA, answered my questions and did an excellent job. Explained the do's and don'ts of a new installation. Highly recommend
- SMSusie MartinezNov 13, 20255.0Carlos, Sarah, and Jay were all very friendly and knowledgeable. They were very informative and professional. I would recommend them to anyone! I absolutely love my new windshield.
- EFElke FehlerNov 8, 20255.0Having Safelite come out to replace my windshield was one of the easiest transactions I’ve ever had to do. Not only were they quick, fast and efficient, they were also extremely professional, faster and more reliable then any of the other companies I called to get quotes from. I was able to do almost everything from my laptop without even having to call anyone. Also, I loved the fact that they communicated with me on my technicians arrival time, sent clear instructions for me to use beforehand and a video for me to prepare my car for their arrival. I will definitely be using them again!
- AOAleata OeserNov 7, 20255.0Salute service both our vehicle on the same day, at the same time. This save us a huge amount of time and inconvenience. The techs were very professional, on time and courteous. Our cars look great too.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Waco provide?
Safelite AutoGlass in Waco offers auto glass installation and repair, including windshield chip and crack repair, windshield replacement, windshield wiper replacement, and insurance paperwork processing.
Where is Safelite AutoGlass located in Waco?
Safelite AutoGlass is located at 4301 Franklin Ave, Waco, TX 76710, USA.
What are the operating hours of Safelite AutoGlass in Waco?
Safelite AutoGlass Waco is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass in Waco offer mobile service?
Yes, Safelite AutoGlass Waco provides convenient in-shop and mobile auto glass repair and replacement services for customers in central Waco and nearby areas.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs at Safelite AutoGlass come with a national lifetime warranty, ensuring reliable service.
What payment options are accepted at Safelite AutoGlass Waco?
Safelite AutoGlass Waco accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Are there contact-free service options available at Safelite AutoGlass in Waco?
Yes, Safelite AutoGlass offers contact-free service options; customers can book appointments online for a safe experience.
Can I book a windshield repair appointment online for Safelite AutoGlass Waco?
Yes, you can book an appointment online at https://fixmyglass.safelite.com for windshield repair and replacement services.
What nearby restaurants can I visit before or after my appointment at Safelite AutoGlass in Waco?
Nearby dining options include Buffalo Wild Wings, Jorge's Cantina Waco, Firehouse Subs, and LongHorn Steakhouse, where you can enjoy a meal before or after your visit.
Are there any nearby automotive service providers close to Safelite AutoGlass in Waco?
Yes, Freddy's Glass offers automotive repair, and Greater Texas Ford Dealers provides car sales and automotive services near Safelite AutoGlass.
Which nearby stores can I visit for home improvement or pet supplies near Safelite AutoGlass Waco?
Lowe's Home Improvement and Dirt Cheap are nearby for home improvement needs, and PetSmart is available for pet supplies and services.