Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Waco area, turn to Safelite AutoGlass . Those in central Waco or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4301 Franklin Ave, Safelite AutoGlass Waco repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Location
Hours
Reviews
4.1
175 reviews
5 stars
126
4 stars
10
3 stars1
2 stars
13
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and professional service provided by technicians, highlighting their efficiency and thoroughness.
Communication
While some reviews noted excellent communication regarding appointments and technician arrival times, others reported significant issues with responsiveness and clarity.
Repair Issues
Several customers experienced problems with incorrect parts being installed, leading to delays and dissatisfaction with the repair process.
Pricing Concerns
Multiple reviews mentioned high costs and unexpected charges, leading to frustration and comparisons with local competitors.
Customer Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others reporting poor service and long wait times.
- KIKoletta Ingerson1 day ago5.0Fast service. Quality work on replacing my windshield.
- CDCarolyn Duke1 day ago5.0Excellent service. Very professional and fast service. I wouldn't use anyone else. Thank you Safelite and Anandah!
- BDBrandon DavisDec 24, 20255.0Excellent windshield repair and terrific service. I was on a road trip and got a very bad crack in my windshield and stopped into this location. They fixed it so well that you can barely see the damage had even happened. The service advisor and the glass technician were very friendly and the repair was done in about half an hour. I highly recommend Safelite of Waco for any windshield repairs!
- RTRachel TateDec 23, 20255.0I will always come back to Safelite for all of my glass repair needs! The service at this location is superior, and every staff member truly cares and goes above and beyond client expectations. Don't look any further!
- JCJon ConradDec 7, 20251.0The total replacement took nearly 3 months. The first windshield was wavy, so they replaced it. I came back for the replacement and they ordered the wrong windshield. When I came back for the second windshield, it was was also wavy. They asked if I wanted an OEM and I said yes. I wish they would’ve told me it was an option the first time, but they said it wasn’t normally something they disclose. It took five weeks for the OEM part to arrive! They also damaged my dashboard by dripping something on it, which discolored it permanently and argued that it was not their fault. Avoid this company at all cost and go to Affiliated at the circle.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Waco provide?
Safelite AutoGlass in Waco offers auto glass installation and repair, including windshield chip and crack repair, windshield replacement, windshield wiper replacement, and insurance paperwork processing.
Where is Safelite AutoGlass located in Waco?
Safelite AutoGlass is located at 4301 Franklin Ave, Waco, TX 76710, USA.
What are the operating hours of Safelite AutoGlass in Waco?
Safelite AutoGlass Waco is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass in Waco offer mobile service?
Yes, Safelite AutoGlass Waco provides convenient in-shop and mobile auto glass repair and replacement services for customers in central Waco and nearby areas.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs at Safelite AutoGlass come with a national lifetime warranty, ensuring reliable service.
What payment options are accepted at Safelite AutoGlass Waco?
Safelite AutoGlass Waco accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Are there contact-free service options available at Safelite AutoGlass in Waco?
Yes, Safelite AutoGlass offers contact-free service options; customers can book appointments online for a safe experience.
Can I book a windshield repair appointment online for Safelite AutoGlass Waco?
Yes, you can book an appointment online at https://fixmyglass.safelite.com for windshield repair and replacement services.
What nearby restaurants can I visit before or after my appointment at Safelite AutoGlass in Waco?
Nearby dining options include Buffalo Wild Wings, Jorge's Cantina Waco, Firehouse Subs, and LongHorn Steakhouse, where you can enjoy a meal before or after your visit.
Are there any nearby automotive service providers close to Safelite AutoGlass in Waco?
Yes, Freddy's Glass offers automotive repair, and Greater Texas Ford Dealers provides car sales and automotive services near Safelite AutoGlass.
Which nearby stores can I visit for home improvement or pet supplies near Safelite AutoGlass Waco?
Lowe's Home Improvement and Dirt Cheap are nearby for home improvement needs, and PetSmart is available for pet supplies and services.