Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Waco, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
991 reviews
5 stars
477
4 stars
250
3 stars
131
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the facilities, including showers and restrooms, although some reported issues with dirty showers and trash in the parking lot.
Customer Service
Feedback on customer service was mixed; while some employees were noted for their friendliness and helpfulness, others were described as rude or unprofessional.
Parking Issues
Several reviews highlighted problems with parking, including a lack of enforcement for reserved spots and poor design of the parking layout.
Facility Condition
The location is undergoing renovations, with some customers appreciating the updates, while others noted that the overall condition of the facilities is aging and in need of improvement.
- LRLONE RUNNERDec 18, 20254.0Nice and clean and Good size shower!!
- FSFred SnyderDec 2, 20255.0My card was giving me problems and Itiya was so helpful. The best part was she is so nice it made me feel special. Today this level of customer service is way above the norm. I see this young lady becoming a regional manager or above in her near future. Thank you.
- IIIamjustdrekaNov 18, 20255.0Clean showers
- JBJavier BrionesNov 15, 20255.0Una de mis paradas favoritas excelente servicio
- MJMichael Luter JrNov 11, 20252.0I'm noticing a lot of Pilots facilities are having this issues with showers unavailable Your organization has to do better.. some drivers do take showers🤬😡
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Waco, TX?
Pilot Travel Center in Waco, TX is open 24/7, every day of the week including holidays with regular hours.
Does this Pilot Travel Center location offer showers?
Showers are available but vary by location. Use the store locator tool or contact the store directly for more details about shower availability and pricing.
What types of fuel can I get at Pilot Travel Center in Waco?
This location provides gasoline, diesel, and DEF with high-speed pumps. Visit the Pilot website for detailed fuel options and blends information.
Are there facilities for overnight parking at this Pilot Travel Center?
Overnight parking is offered but rules may vary. Contact the store directly for specific information regarding reserved parking spaces and overnight parking policies.
What payment methods are accepted at Pilot Travel Center in Waco?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
What amenities are available for professional drivers at this location?
Amenities include overnight parking, shower reservations, laundry, premium Wi-Fi, CAT scales, drivers lounge, mobile food ordering, and more.
Is there a convenient way to order food or reserve parking at this location?
Yes, you can use the Pilot app for mobile food ordering, parking reservations, and eGift cards. Quick links are available for ordering pickup and reserving parking.
What nearby restaurants can I visit before or after stopping at Pilot Travel Center?
Nearby dining options include Subway, Wendy's, McDonald's, and Cracker Barrel Old Country Store, which offer a variety of fast food and full breakfast meals.
What truck services are available near this Pilot Travel Center?
Nearby you can find truck service centers such as Rush Truck Centers - Waco, MHC Kenworth - Waco, and Volvo and Mack Trucks of Waco for repairs and parts.
Are there convenient financial services near Pilot Travel Center in Waco?
Yes, services like Western Union and Bitcoin Depot are nearby for money transfers and currency exchanges.