Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Waco, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
990 reviews
5 stars
476
4 stars
249
3 stars
132
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Feedback on cleanliness is mixed; while some customers praised the clean showers and restrooms, others reported dirty facilities and overflowing trash cans.
Staff Attitude
Customer experiences with staff vary significantly; some found employees friendly and helpful, while others reported rude and unprofessional behavior.
Parking Issues
Many customers expressed frustration with parking management, particularly regarding reserved parking enforcement and the layout of the parking lot.
Facility Condition
The location is undergoing renovations, with some customers noting improvements, but others mentioned outdated facilities and broken equipment.
Service Quality
Service quality is inconsistent, with some customers appreciating quick service and helpful staff, while others reported poor service and high prices.
- JBJavier BrionesNov 15, 20255.0Una de mis paradas favoritas excelente servicio
- MJMichael Luter JrNov 11, 20252.0I'm noticing a lot of Pilots facilities are having this issues with showers unavailable Your organization has to do better.. some drivers do take showers🤬😡
- DMDavid McleanOct 28, 20253.0They have tons of fuel isles but the setup is awful, with all the self-checkout doesn't seem like staff wants to check you out
- R8robot 83Oct 27, 20251.0Probably one of the dirtiest pilots ive been too. Trash cans over filled and trash thrown all over the parking lot. Place looks like its being run down. Will never stop here again
- CWCarrie D WoodlockOct 24, 20255.0This store is super clean and the employees are always ready to assist their customers. This morning the cashier Lorie D really went out of her way to assist me and her rapore with customers is excellant. I have never had a bad expierience stopping at Pilot. Thanks Lorie D and store number 432.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Waco, TX?
Pilot Travel Center in Waco, TX is open 24/7, every day of the week including holidays with regular hours.
Does this Pilot Travel Center location offer showers?
Showers are available but vary by location. Use the store locator tool or contact the store directly for more details about shower availability and pricing.
What types of fuel can I get at Pilot Travel Center in Waco?
This location provides gasoline, diesel, and DEF with high-speed pumps. Visit the Pilot website for detailed fuel options and blends information.
Are there facilities for overnight parking at this Pilot Travel Center?
Overnight parking is offered but rules may vary. Contact the store directly for specific information regarding reserved parking spaces and overnight parking policies.
What payment methods are accepted at Pilot Travel Center in Waco?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
What amenities are available for professional drivers at this location?
Amenities include overnight parking, shower reservations, laundry, premium Wi-Fi, CAT scales, drivers lounge, mobile food ordering, and more.
Is there a convenient way to order food or reserve parking at this location?
Yes, you can use the Pilot app for mobile food ordering, parking reservations, and eGift cards. Quick links are available for ordering pickup and reserving parking.
What nearby restaurants can I visit before or after stopping at Pilot Travel Center?
Nearby dining options include Subway, Wendy's, McDonald's, and Cracker Barrel Old Country Store, which offer a variety of fast food and full breakfast meals.
What truck services are available near this Pilot Travel Center?
Nearby you can find truck service centers such as Rush Truck Centers - Waco, MHC Kenworth - Waco, and Volvo and Mack Trucks of Waco for repairs and parts.
Are there convenient financial services near Pilot Travel Center in Waco?
Yes, services like Western Union and Bitcoin Depot are nearby for money transfers and currency exchanges.