Pilot Travel Center

4.1
2492 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Waco, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2409 S New Rd, Waco, TX
76711, United States

Hours

Reviews

4.1
2,492 reviews
5 stars
1,215
4 stars
693
3 stars
330
2 stars
89
1 star
165

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the store, bathrooms, and showers, although some reported issues with maintenance and cleanliness in certain areas.

Staff Attitude

The staff received mixed reviews; while some customers highlighted friendly and helpful employees, others reported rude behavior and poor customer service.

Facilities

The availability and functionality of gas pumps and showers were frequently criticized, with reports of non-working pumps and long wait times for showers.

Food Quality

Food quality at the Denny's restaurant was noted as inconsistent, with some customers enjoying their meals while others reported poor preparation.

Parking

Parking availability was generally seen as adequate, with some customers appreciating the space for trucks and RVs, though others mentioned cleanliness issues in the parking lot.
  • DM
    D. M.
    Nov 14, 2025
    1.0
    I understand construction is being done here, but why do y'all allow trucks to block the entrance/exit. It is already tight with everything going on and allowing drivers to park anywhere they want cuz employees are to scared and lazy to go out and walk and have them move out.
  • LZ
    Lilette Zav
    Nov 9, 2025
    1.0
    Low amount of politeness with smart allic questions. Immediately when entering like I wasn't a customer
  • CJ
    Charles Cipriano Jr
    Nov 5, 2025
    3.0
    Store is clean but the showroom could use more attention there was dust all above the door coming from the vent would post Pic but can't figure how to
  • _A
    __ Aleksei
    Nov 3, 2025
    5.0
    Ремонт
  • HD
    Harinder Dhillon
    Oct 19, 2025
    1.0
    No hot water In shower No. 5

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.