Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
234 reviews
5 stars
177
4 stars
16
3 stars
11
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Victoria and Austin, for their exceptional service, attentiveness, and willingness to help.
Honesty and Trustworthiness
Several reviews highlighted the honesty of the staff, with customers feeling they were not pressured into unnecessary services or repairs.
Efficiency
Customers frequently mentioned quick service and efficient handling of repairs, often getting in and out in a timely manner.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding management and perceived dishonesty in service recommendations.
Facility Condition
A few reviews noted issues with the cleanliness and condition of the waiting area, suggesting it could use improvement.
- RMRebecca Anundsen (Makarakarn)Dec 11, 20255.0Honestly, Kelvin and Victoria went above and beyond what I was expecting to get me back on the road in time for an event. A different shop failed me spectacularly and I was calling around in desperation to find ANYONE that could get my car safely back on the road in time. When I called Goodyear, they made sure I was taken care of that day and that I don’t need to cancel any of my plans. Kelvin actually proactively ordered my tires for me to make sure they’d get here in time while we were talking. It meant a lot to be treated like a person and not a wallet on legs. Service took a reasonable amount of time, and the price was actually a bit lower than the other place had quoted me. They were knowledgeable and I never felt like I was being pressured into buying something I didn’t want. Thank you so much guys
- ATAlyssa TamayoDec 6, 20255.0They were great and super accommodating at last minute. Highly recommend this team!
- MYMarilissa YoungDec 5, 20255.0They were wonderful. They discovered the problem and don't even make us pay!!!
- NYNoah YoungDec 5, 20255.0Didn’t charge us for a simple task and great customer service.
- HEHarrison EidNov 11, 20252.0Did not trust the evaluation I received here. They were clearly trying to get me to pay for service that was not necessary. They said I needed new struts and brake rotars which would’ve been a lot of extra money and work. I said no and took it to another shop and sure enough the other shop (which has been verrrry trustworthy in all my other work) said my struts and rotars were fine right now and I did not need that work done. Will not be returning. Oil change and tire rotation were very expensive too.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 5601 Bosque Avenue, Waco, TX 76710-4416, United States.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
Which payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair accessible entrance and restroom facilities.
How can customers make an appointment at Goodyear Auto Service?
Appointments can be made online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby restaurants can I visit before or after my appointment at Goodyear Auto Service?
Nearby dining options include Cicis Pizza, Cotton Patch Cafe, Taco Bell, Slim Chickens, and Chili's Grill & Bar.
Are there local shops near Goodyear Auto Service for additional errands?
Yes, nearby stores include Cricket Wireless Authorized Retailer for mobile phones, BreezEsmokes for tobacco products, and various insurance agencies like Tim Sherwood Allstate Agency.
What local services are available near Goodyear Auto Service?
Nearby services include Dogtopia of Waco for pet boarding, Scenthound for pet grooming, and the West Waco Library & Genealogy Center for community resources.