Mixed feedback on customer service; some praised staff like Franklin and Joseph, while others reported poor communication and unprofessionalism.
Product Quality
Concerns about product quality, including issues with tire sensors and incorrect tire sizes, leading to dissatisfaction among customers.
Staff Performance
Franklin received consistent praise for his service and ability to meet customer needs, while other staff members were criticized for lack of responsiveness.
Repair and Maintenance
Customers expressed frustration over repair delays and warranty issues, indicating a need for improved service reliability.
Pricing Concerns
Some customers found pricing to be high or inconsistent, leading to dissatisfaction with perceived value.
JA
Jose Acevedo
Jul 27, 2025
5.0
Awesome personnel and friendly.
GA
Gloria Acosta
Jul 13, 2019
5.0
Great customer service skills Franklin has thank you for hooking up my son's truck
BG
Bernice Gomez
May 13, 2019
5.0
Just awesome Franklin got me an excellent deal thanks
TR
Tomas Rubio
Apr 23, 2018
5.0
FRANKLIN WAS AN AWESOME SALE PRESON TOOK HIS TIME N GOT THE RIMS THAT I WANTED WITH A GREAT PRICE THANKZ RENT A TIRE
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the Rent-To-Own program at RAW Wheels & Tires work?
You can rent wheels and/or tires with flexible payment plans up to 82 weeks. There's a Buy-It-Today or 9-Months Early Purchase Option to pay off at our cash price. Early payoff after 9 months gives you 50% off the remaining balance.
What are the costs associated with wheels and tires at RAW Wheels & Tires?
Prices depend on size and finish, but we offer competitive cash prices plus flexible payment plans including early purchase and Rent-To-Own options tailored for your budget.
Can I buy or rent individual tires or wheels only?
Yes, you can purchase or Rent-To-Own just one tire or wheel, or as many as you need. We carry a wide selection for various vehicles available for both purchase methods.
What do I need to bring to qualify for the Rent-To-Own program?
You'll need proof of employment, vehicle insurance, vehicle registration, driver’s license, proof of address, and 5 references to open a Rent-To-Own agreement.
How does the referral program at RAW Wheels & Tires work?
Refer friends who become customers and earn $50 toward your account for each. There’s no limit. Both you and the referred customer must be active and open a new Rent-To-Own agreement.
What are the store hours for RAW Wheels & Tires in Victoria, TX?
We are open Monday through Friday from 10:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and closed on Sundays.
Where is RAW Wheels & Tires located?
Our store is located at 1701 N. Navarro St., Victoria, TX 77901, United States.
Are there any convenient places to visit near RAW Wheels & Tires in Victoria?
Yes, nearby you’ll find Victoria Bearing and Industrial Supply for industrial needs, The Eskimo Hut and Eskimo Hut convenience store for snacks, and Dollar General for discount shopping.
What nearby dining options are available around RAW Wheels & Tires?
You can enjoy meals at nearby restaurants like Noot's Thai To Go for Thai cuisine, La Carreta for Mexican and Cuban food, and PJ’s Seafood Shop & Diner for seafood lovers.
How can nearby services like Rent-A-Center and The UPS Store help customers visiting RAW Wheels & Tires?
Rent-A-Center nearby offers rental services that might complement your needs, while The UPS Store 6666 provides printing and shipping services, convenient for customers handling business during their visit.