Uvalde Chevrolet

Reviews

• SS

  Sammye Smallwood

  Dec 15, 2025
  5.0
  Best people! Everyone is courteous and eager to help! They go the extra mile to serve their customers! They helped me find JUST the car my handicapped husband and I needed. I am completely satisfied with their care of us as “older people with older needs.” --Sammye Smallwood
• BB

  bella

  Dec 10, 2025
  5.0
  Everyone was super helpful! Great deals and customer service 👏
• KD

  Karen Dils

  Dec 7, 2025
  5.0
  The Wednesday before Thanksgiving our car died in Sabinel. Folks there pushed us and were so nice. We were able to make an online appointment here for Friday and got towed there. Joe Sandoval was so nice and professional. We needed a new fuel pump and they had it done in 3 hours! They dropped us off at a nearby restaurant and picked us up. We were so lucky to have Uvalde service us and kudos to all!
• LL

  Lauren

  Oct 20, 2025
  5.0
  Very helpful. Always available when I had questions. Very happy with my purchase
• MW

  Michael Wally

  Sep 1, 2025
  5.0
  The sales and finance team provided exceptional service, meticulously attending to every detail. I departed with a new truck and a five-star review. However, my experience with the service department was far from satisfactory. I had inquiries regarding the lighting, but the staff member remained unresponsive, only informing me that I would have to wait a week to get it in. This lack of attention to my concerns was particularly disappointing given the significant investment I had made in the truck. The five-star rating I had previously received was solely attributed to the sales and finance department. In contrast, the service department’s treatment was unprofessional and warranted a zero-star review. Following my initial review, the leadership and the sales department demonstrated exceptional follow-up and continued service. When it was time for my first oil change, I simply contacted my salesman, who promptly handled the entire process. Upon seeing my wife’s and my new vehicles, my mother finally made the decision to purchase her own. This was a significant milestone for her, as it marked her first new vehicle purchase in a considerable amount of time. She was initially uncertain and had numerous questions. Once again, the sales team excelled in their efforts. We toured the lot until she found the model that suited her preferences. The staff member simply walked out, handed us the keys, and secured the license plate. We then embarked on a no-pressure test drive. After my mother made her decision, we discovered that the dealership did not offer the trim package she desired. There was no pressure from the dealership to purchase the available options. Instead, they assured us that they would find a suitable package for her. Several hours later, they located the car and offered a fair deal, which we accepted. The car arrived the following day. Due to my mother’s limited mobility, it was not an easy task for her to navigate. However, Uvalde Chevrolet’s sales team made the process incredibly convenient. They delivered the car to our home and spent over an hour in the vehicle with my mother, thoroughly explaining all the features and details. They ensured that she was completely comfortable with the vehicle before even discussing the signing of any paperwork. The exceptional care and attention they provided to my mother have earned them a lifelong family of customers.

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