Uvalde Chevrolet

Reviews

• LL

  Lauren

  Oct 20, 2025
  5.0
  Very helpful. Always available when I had questions. Very happy with my purchase
• MW

  Michael Wally

  Sep 1, 2025
  5.0
  The sales and finance team provided exceptional service, meticulously attending to every detail. I departed with a new truck and a five-star review. However, my experience with the service department was far from satisfactory. I had inquiries regarding the lighting, but the staff member remained unresponsive, only informing me that I would have to wait a week to get it in. This lack of attention to my concerns was particularly disappointing given the significant investment I had made in the truck. The five-star rating I had previously received was solely attributed to the sales and finance department. In contrast, the service department’s treatment was unprofessional and warranted a zero-star review. Following my initial review, the leadership and the sales department demonstrated exceptional follow-up and continued service. When it was time for my first oil change, I simply contacted my salesman, who promptly handled the entire process. Upon seeing my wife’s and my new vehicles, my mother finally made the decision to purchase her own. This was a significant milestone for her, as it marked her first new vehicle purchase in a considerable amount of time. She was initially uncertain and had numerous questions. Once again, the sales team excelled in their efforts. We toured the lot until she found the model that suited her preferences. The staff member simply walked out, handed us the keys, and secured the license plate. We then embarked on a no-pressure test drive. After my mother made her decision, we discovered that the dealership did not offer the trim package she desired. There was no pressure from the dealership to purchase the available options. Instead, they assured us that they would find a suitable package for her. Several hours later, they located the car and offered a fair deal, which we accepted. The car arrived the following day. Due to my mother’s limited mobility, it was not an easy task for her to navigate. However, Uvalde Chevrolet’s sales team made the process incredibly convenient. They delivered the car to our home and spent over an hour in the vehicle with my mother, thoroughly explaining all the features and details. They ensured that she was completely comfortable with the vehicle before even discussing the signing of any paperwork. The exceptional care and attention they provided to my mother have earned them a lifelong family of customers.
• CG

  Cesar Gaytan

  Aug 5, 2025
  5.0
  Alfred and Kiefer where such a big help when I arrived at the dealer to purchase a vehicle, they made my process smooth and very clear from beggining to end. I highly recommend this dealer!
• RD

  Riley Duncan

  Jul 23, 2025
  5.0
  Friendly service, not pushy at all. Steven Garcia was great, and I will definitely be coming back for my next truck purchase. I got a great deal on a used 2500HD and after 10k trouble-free miles I can say that they did not try to hide anything.
• VB

  Virgil Blasdel

  Jul 8, 2025
  5.0
  My 2024 GMC 2500 7 pin connection plug was not working correctly. I took the truck to Uvalde Chevy and spoke with Robert in the service dept. I explained the problem to him. Robert advised they would research the problem and later advised me the trailer brake module was out and would be replaced under warranty. I was very impressed with Uvalde Chevy Service Dept and Service Writer Robert. Robert listened to my concerns and fix the problem. I highly recommend Uvalde Chevy and go to Robert to get the job done right and professional.

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