Jiffy Lube Oil Change

4.2
1441 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in UNIVERSAL CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
2217 Pat Booker Rd, Universal City, TX
78148, United States

Hours

Reviews

4.2
1,441 reviews
5 stars
1,022
4 stars
138
3 stars
35
2 stars
31
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, although there were some reports of rudeness and poor service.

Speed of Service

Many reviews highlighted the quick service, with customers appreciating the fast turnaround for oil changes and other services.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning that it felt high or that they were charged more than initially quoted.

Service Quality

While many customers were satisfied with the quality of service, there were notable complaints about mistakes made during service, such as incorrect oil being used or filters not being changed.
  • RT
    R Tex
    5 days ago
    5.0
    Jonathan was friendly, kind, and resourceful. He kept us informed of issues and progress of repair.
  • PK
    Patrick Keefe
    Jan 5, 2026
    5.0
    Oil change, place was busy but they treated me like I was the only customer they had all day. I will be back.
  • PE
    PureEnergy Entertainment
    Jan 3, 2026
    5.0
    Amazing service. Always friendly and helpful. I come here for EVERYTHING! And if they cant handle something they send me to another Jiffy Lube who can. Best place to get a car fixed guaranteed!
  • MK
    Mary Kennedy
    Dec 26, 2025
    5.0
    I took my 2008 V8 ford explorer in the day after Christmas to get my oil changed. Jonathan and Tio were amazing and really helped me out as I was on a budget. Pep Boys over off of Walzem screwed me over because from what these two gentleman said, there was caked on oil all over the interior workings of my car. Pep Boys is the last place I got the oil changed at. Anyway, the guys at Jiffy Lubr really helped me out, super friendly, worked with me, and I can’t thank them enough. My car runs ALOT better now. Honest, quick, and it was overall a really good experience. I appreciate them and will be going back.
  • AG
    Ashton Gordon
    Dec 26, 2025
    5.0
    Oil change and tire rotation was quick and easy. Friendly and helpful employees. They walk you through things your car needs and why without pushing any sale. Definitely my go to car place now, worth the drive.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service