Jiffy Lube Oil Change

4.2
1410 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in UNIVERSAL CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
2217 Pat Booker Rd, Universal City, TX
78148, United States

Hours

Reviews

4.2
1,410 reviews
5 stars
994
4 stars
137
3 stars
35
2 stars
31
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many noting exceptional service experiences.

Speed of Service

Many reviews highlighted the quick turnaround time for services, with customers appreciating the fast oil changes and efficient service.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning that services felt overpriced or that they were charged more than initially quoted.

Professionalism

The staff was frequently described as knowledgeable and courteous, contributing to a positive customer experience.

Communication Issues

A few reviews pointed out problems with communication, including misunderstandings about services and pricing.
  • LY
    Loves Yorkies
    3 days ago
    5.0
    I really wanted to give a shout out to Oscar as he was extremely helpful for getting the oil filter that works best for my vehicle. He was very accommodating and professional. I appreciate his help and that is why I continue to use this Jiffy Lube! I would also like to mention the entire crew is always very polite.
  • RP
    Rhonda Pence
    Nov 16, 2025
    5.0
    I went to jiffy lube in unversial city they were fast I downloaded a coupon that saved me 26.00 very highly recommend. For a oil change.
  • PN
    Paul Najarian
    Nov 8, 2025
    5.0
    Love our local Jiffy Lube because they are always pleasant, caring, and fast!!
  • TB
    Tyler Bradshaw
    Nov 1, 2025
    5.0
    After my last visit I would NOT recommend this place for an oil change, they couldn’t even apparently put on a simple oil filter correctly!! Good thing I regularly check my dip stick or I could have experienced some damage to my motor due to their incompetency and negligence smh, the cleaned up pic is after I tightened the filter about a quarter turn smh. 5 stars just to make sure it’s posted.
  • BL
    Brandon Lyssy
    Oct 19, 2025
    5.0
    I took my car in for an oil change after neglecting it for while and everyone was super helpful and friendly. All my services ended up being very affordable and no one sold me on anything I didn't actually need. The team members I interacted with were awesome. During checkout I had a fun conversation about Magic the Gathering and other games with one associate. Another was super helpful in replacing my old registration sticker with the new one I got in the mail. I have a physical disability that limits my reach and he was more than happy to take care of that for me. I've actually been pulled over once by an officer who wouldn't even go that far to help when asked if you can believe that. These guys kicked ass. I'll definitely be coming back with our other vehicles in the future.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service