AutoZone Auto Parts

4.4
423 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pat Booker Rd in Universal City, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Universal City, TX or call us at (210) 659-1339.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1309 Pat Booker Rd, Universal City, TX
78148, United States

Hours

Reviews

4.4
423 reviews
5 stars
289
4 stars
76
3 stars
28
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to provide accurate information and assistance.

Mixed Experiences

While many customers had positive experiences, some reported poor service and unhelpful staff, indicating inconsistency in service quality.

Quick Service

Customers appreciated the quick service, often being in and out of the store in a short amount of time.

Installation Assistance

Numerous reviews noted that staff offered to help with installations, which was well-received by customers.
  • RC
    Rebecca Cole
    Jan 2, 2026
    5.0
    Awesome place! Great price on my replacement car battery! The two gentlemen were so friendly and helpful! O'Reilly around the corner were double the price and not so helpful! Go Auto Zone!! ❤
  • WS
    Wendy Scott
    Dec 14, 2025
    5.0
    Very helpful, had what was needed
  • EM
    Emmanuel Moncar
    Nov 25, 2025
    5.0
    Very helpful and respectful staff
  • JS
    James Strachan
    Sep 15, 2025
    5.0
    Came back from vacation and noticed my car was having issues starting. Got it started and raced over to the Autozone on Pat Booker! Greeted by David B. And was nothing but helpful to me! Checked if battery was dead, which it was… then replaced battery for me in a super quick manner as if I was in the pit at a NASCAR race! Thanks so much for your great customer service David B.!! Highly recommend this Autozone on Pat Booker!
  • MT
    Minh Duc Tang
    Sep 14, 2025
    2.0
    kann nur sagen, es ist schrecklich. Ich habe hier ein Produkt gekauft und mir wurde ein Produkt über eine Benzinpumpe für die Klimaanlage vorgestellt, aber nicht einmal der Verkäufer wusste, wie man es benutzt und gab nur eine grobe Anleitung. Selbst als er Hilfe brauchte, half er überhaupt nicht und sagte nur, dass er nicht könne. Die zwei Sterne, die ich vergab, galten dem jungen Mitarbeiter, der sehr enthusiastisch war, als er sah, wie ich mit der Gasflasche in der Hand kämpfte, aber nicht wusste, was ich tun sollte. Das habe ich sehr geschätzt. Dank diesem Mann wusste ich zum Glück, dass das Produkt, das mir verkauft wurde, defekt war. Als ich jedoch um Ersatz bat, teilte mir der Verkäufer (der das Produkt auch vorstellte) mit, dass dies das letzte sei und es keinen Ersatz mehr gäbe. Und ich musste in ein nahegelegenes Geschäft gehen, um das Produkt umzutauschen. Das war sehr zeitaufwendig und mein Eindruck von diesem Geschäft war nicht gut.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Universal City, TX?

AutoZone Auto Parts in Universal City is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does this AutoZone location offer in-store pickup and same-day delivery services?

Yes, this AutoZone location offers both in-store pickup and same-day delivery services for your convenience.