Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1324 Pat Booker Rd in Universal City offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
219 reviews
5 stars
149
4 stars
32
3 stars
16
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mark, Rod, and Doug going above and beyond to assist.
Product Availability
Several reviews highlighted issues with product availability and order fulfillment, including delays and incorrect parts being provided.
Store Experience
Customers generally reported a positive shopping experience, noting the cleanliness of the store and the efficiency of service, although some mentioned long wait times and staffing issues.
Mixed Reviews
While many reviews were positive, there were also complaints about poor service and negative experiences, indicating inconsistency in customer satisfaction.
- DMDaniel MerienneJan 5, 20265.0My morning was a mess already, as soon I got there Mr. Mark went above and beyond to help me figure out the issues. I was on my way withing 30 min with the issues fixed! This gentleman shared his hand and knowledge and totally delivered! I recommend anybody to stop by!
- BBBeccaDec 20, 20255.0Eric the salesman is such a gentlemen and is very knowledgeable on what my situation was and I am thankful for his kindness and Ray is just simply amazing
- LMLuis MarcialDec 16, 20251.0I make a bought yesterday on December 15, a team member give me a great service and help me out to help me get my parts that i need, the part that a payoff (not cheap) at the moment wasn't avaliable untiel the next day (today) i work 10 hour shift tier as %&# i stop on the store between 4:10 4:20 pm and the same team member that help me the day before (yesterday) help me up again, they tell me that 3 part of 4 was on the store, im missing 1. He tell me that on 5:05 that part its gonna show up on the store, i tell him ok i wait on the parking lot until 5:05, almost a hour waiting, i go inside the store on 5:08 giving them some time, and a different employee tell me nope, that i have to wait for the truck, and by 5:30 Pm the truck finally show up, i get to the store and that last missing part wasn't in the truck wasn't delivered. Now i have to wait on tomorrow, will see. I know that is not in the team member hands they all treat me whit respect but men somebody need to be responsible for this. What piss me off is my time waist and i know they will feel the same way it was the opposite.
- RRRhondaDec 2, 20255.0Mark at advanced auto parts is awesome.He went above and beyond to help me.And he's just wonderful, thank y'all.Y'all have great customer service and I will be coming again
- AFArmando FloresSep 29, 20255.0I would like to express my sincere appreciation for Rod's exceptional assistance at the Pat Booker location. He was incredibly helpful in guiding us to the correct light bulbs for my son's car. Rod understood our time constraints and efficiently located the replacement bulbs, enabling us to return to the driving test promptly. Thank you, Rod, for your outstanding service and willingness to go the extra mile.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Can Advance Auto Parts install my car battery if I purchase one from the store?
Yes, Advance Auto Parts offers free battery installation with purchase, subject to exclusions.
Does Advance Auto Parts recycle used motor oil?
Yes, the store recycles used motor oil for customers, with some exclusions applying.
Can a Team Member scan the engine codes if my check engine light is on?
Yes, team members can scan engine codes for free, subject to exclusions.
What discounts are available at Advance Auto Parts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 1324 Pat Booker Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby places where I can grab a meal before or after visiting Advance Auto Parts?
Yes, several nearby restaurants include Mezcalito Mexican Restaurant, Bayseas Restaurant, and Mellos VEGAN GUMBO where you can enjoy a meal.
Where can I find a nearby coffee shop after shopping at Advance Auto Parts?
On The Grind Coffee and Shipley Do-Nuts are nearby options to enjoy coffee or a snack.
Are there nearby automotive services if I need additional car repairs?
Yes, Quality Care Automotive and Greg Meuth Auto Sales offer automotive repair services close to Advance Auto Parts.