Business Details
About
Tire ShopRAW Wheels & Tires
Location
Hours
Reviews
4.1
210 reviews
5 stars
150
4 stars
9
3 stars
11
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting Christy and her team's helpfulness and knowledge.
Pricing Issues
Several reviews mentioned discrepancies in pricing, with customers feeling misled about costs and additional fees.
Product Quality
Feedback varied on product quality, with some customers satisfied with their tires and rims, while others reported issues with defective products.
Wait Times
Customers expressed frustration with long wait times for service and installation, with some reporting delays even with appointments.
Staff Professionalism
While many reviews highlighted friendly and professional staff, there were also mentions of unprofessional behavior from certain employees.
- CRCharlez Rector1 day ago1.0If I could give a 0 star I would I honestly dont even know where to begin with these cooked people. Dont fall for the whole amnesty thing they leave out the part where if you cant make one payment they file theft charges on you get a warrant issued and try to send you to jail over merchandise you tried to return second when they swapped my wheels one of their very special employees broke 2 wheel studs and stripped out 3 more then they wanted to try to turn around and blame it on me saying its my responsibility to pull the center caps off the new wheel and check for damaged lug studs before leaving absolutely crooked
- HNHANH NYGUENJul 26, 20255.0WONDERFUL PP GREAT CUSTOMERS SERVICE THE LADY CHRISTY WS SO HELPFUL AND GAVE ME A GREAT DEAL FAST & FRIENDLY
- TSTywan ScottSep 17, 20205.0Sharon is a great person & she’ll work with you 😁
- JTJoseph ThorntonFeb 14, 20201.0Have been having issues with my old tires, so I decided to stop in and ask the employees of rent a wheel about getting new ones. The employees were more concerned about where I came from and who sent me, rather than helping me purchase new tires. One of the gentlemen went to the back to get the manager. When she came out to the counter she asked me the same condescending questions about who i bought my old tires from, and why i was here. I explained to her that my tires are going bad, and that i am looking to purchase new ones. She immediately told me she cant help me and that i should try to buy tires off of Ebay instead. I would not recommend anyone to this business if you are in need of new wheels or tires. Everyone working there doesn't know any information on wheel/tire sizes, and not a single employee felt the need to help the customer. Instead they drill you with questions as if you are intruding on their daily activities. Will not be going back.
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the Rent-To-Own program at RAW Wheels & Tires work?
RAW Wheels & Tires offers a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option allowing you to pay off your wheels and tires at the cash price. The Rent-To-Own option allows up to 82 weeks to pay off, with a 50% discount on the remaining balance if paid off early after 9 months.
What are the cost options for wheels and tires at RAW Wheels & Tires?
Prices vary based on size and finish, but RAW Wheels & Tires offers competitive cash prices and flexible payment options including 9-Month Early Purchase and low weekly payments for up to 82 weeks.
Can I rent only some wheels or tires or purchase just one?
Yes, you can purchase or Rent-To-Own only tires or wheels, whether just one or many. The store offers a range of tires and wheels for various vehicle types through both purchase and Rent-To-Own programs.
What documentation do I need to qualify for the Rent-To-Own program?
You need proof of employment, vehicle insurance, vehicle registration, driver’s license, proof of address, and five references to open a Rent-To-Own agreement.
How does the referral program at RAW Wheels & Tires work?
You earn $50 toward your account for each friend you refer who becomes a customer and opens a Rent-To-Own agreement. There is no limit on referrals and you just need to be an active customer in good standing.
What are the operating hours of RAW Wheels & Tires in Tyler, TX?
The store is open Monday to Friday from 10:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.
Where is RAW Wheels & Tires located in Tyler, TX?
RAW Wheels & Tires is located at 700 S. Southeast Loop 323, Tyler, TX 75702, USA.
Are there any automotive-related service providers near RAW Wheels & Tires that customers can visit?
Yes, nearby customers can visit Alignment King for automotive repairs and Lone Star Autosports for additional automotive services and accessories to complement their visit to RAW Wheels & Tires.
What nearby places can I visit for dining after purchasing tires or wheels at RAW Wheels & Tires?
After your visit, you can enjoy dining at nearby spots like Royal Donuts, Mi Mexico Lindo for Tex-Mex cuisine, or Raising Cane’s for fast food and American Southern-style dishes.
Can I find fuel and convenience stores near RAW Wheels & Tires in Tyler?
Yes, you have access to nearby gas stations including Chevron Station Tyler, Exxon, and Sambih's Food Mart (Tyler Truck Stop) for fueling and convenience needs during your visit.